Assistant Manager - Learning and Development

Title / Designation: Assistant Manager

Department: Learning and Development Tasks: 1. Train New Joiners on IndiaMart product & processes 2. Coordinate with SMEs, Admin, HR, business stakeholders for smooth functioning of training 3. Facilitate sessions on products, processes and skills 4. Design & share monthly training calendar 5. Track and report completion of training sessions 6. Publish monthly/quarterly training reports 7. Deliver training updates to the business 8. Revise and update the content when required 9. Assess instructional quality / impact and determine the impact of training on employee skills 10. Gather & report feedback from trainers & trainees 11. Host train the trainer for SMEs 12. Travel to branches (if applicable) and conduct training programs 13. Research & recommend new training methods (eLearning/gamification) 14. Communicating with Client acquisition and Servicing teams, Managers & relevant stakeholders to identify training needs 15. Design content & develop training programs (in house/outsourced) for existing employees (All levels) Skill Sets: 1. Effective verbal, written communication and presentation skills 2. Competency in MS Office especially Excel & PPT 3. Should be a team player, proactive, go-getter and energetic 4. Experience with eLearning platforms 5. Should have good program management skills 6. Analytics driven thought process 7. Foresee challenges & deliver solution Experience (Preferred): 1. Minimum 1-3 years