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Assistant Manager - Instructional Designer

0 years

0 Lacs

Gurgaon

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

ai scaling technology cutting data learning support design strategies development training content research diversity communication collaboration drive certifications governance transparency security integrity purchasing kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Manager, Instructional Designer
looking for an Instructional Designer who will provide creative and technical expertise in building interactive and engaging learning solutions to the Customer Support organization. We’re looking for someone with a deep understanding of the learning systems and design principles involved in creating digital and in-person learning experiences, rooted in subject matter expertise, that ultimately create a better customer support experience.
Responsibilities
    Utilize instructional design, adult learning principles and innovation strategies in the conception, design and development of Instructor-led and eModule training experiences
    Collaborate with subject matter experts on course design and development to translate business content and new product launch information into learner-centered experiences
    Apply fundamental research skills to instructional design projects
    Create new hire training materials for various support areas
    Examine training products to see that they reflect an understanding of the diversity of learners and groups of learners
    Design, create and oversee the creation of a variety of materials utilizing various tools
Qualifications we seek in you!
Minimum Qualifications
    Bachelor's Degree and good experience in instructional
    Experience creating learning materials both inside and outside of an LMS
    Experience working in a fast-paced environment and ability to manage projects, deliverables, and workload, with a varying degree of complexity and difficulty
    Communication and relationship-building skills, as this role requires cross-functional collaboration with diverse
    Excellent written and verbal communication
    Ability to set and communicate clear
    Ability to work effectively and achieve results in ambiguous

Why join Genpact?
  • Lead AI-first transformation – Build and scale AI solutions that redefine industries
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
  • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
  • Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.


JobAssistant Manager

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelMaster's / Equivalent

Job PostingJul 23, 2025, 7:34:10 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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