Assistant Manager HR

Key Responsibilities:Human Resources:

• Lead end-to-end recruitment lifecycle specifically for IT roles including software developers, project managers, testers, and support staff.
• Manage onboarding, orientation, and induction programs tailored for technical and non-technical employees.
• Handle employee relations, grievances, and conflict resolution with a strong focus on IT workforce dynamics.
• Drive performance management processes including goal setting, appraisals, and training needs analysis aligned with IT projects and deliverables.
• Develop, implement, and ensure compliance with HR policies, labor laws, and IT industry standards.
• Coordinate compensation, benefits, and rewards programs competitive to the IT sector.
• Organize employee engagement initiatives to boost morale and reduce attrition in the IT environment.
• Maintain HRIS systems and generate workforce analytics and reports for leadership decision-making.

Operations:

• Oversee facility management, IT infrastructure coordination, and vendor management to support IT operations.
• Manage administrative functions including asset management, office maintenance, and procurement for IT equipment and software licenses.
• Collaborate with IT teams to understand project requirements impacting HR and operations.
• Ensure compliance with IT security policies, data privacy regulations, and workplace safety standards.
• Lead initiatives for process improvement and operational excellence to enhance productivity.
• Support budgeting, cost control, and resource planning within HR and operational domains.

Required Skills & Qualifications:

• 10+ years of progressive HR and operations experience in the IT industry.
• Strong understanding of IT talent acquisition, retention challenges, and IT workforce management.
• Familiarity with HR tools and platforms commonly used in IT companies (e.g., SAP SuccessFactors, Workday, Oracle HCM).
• Excellent interpersonal, communication, and stakeholder management skills.
• Proven ability to handle employee relations in a technology-driven environment.
• Knowledge of IT-specific labor laws, compliance, and industry best practices.
• Experience in managing office operations, vendor relationships, and IT asset lifecycle.
• Bachelors degree in HR, Business Administration, or related field; MBA/PGDM preferred.
• Relevant HR certifications like SHRM-CP/SCP, PHR, or equivalent will be a plus.