Assistant Manager-Housekeeping

Role Overview: As the Housekeeping Operations Manager, your main responsibility will be to oversee all housekeeping operations and budgets. You will be in charge of managing housekeeping staff, ensuring efficient cleaning procedures, maintaining adequate supplies, and coordinating with other departments to deliver exceptional service to guests. Your role will also involve handling guest complaints and ensuring high customer satisfaction levels. Key Responsibilities: - Oversee all lost and found procedures - Assign work tasks based on rooms to be cleaned and check-out schedules - Manage inventory to ensure sufficient supplies - Communicate guest room status to the Front Desk promptly - Coordinate with the Engineering department for maintenance needs - Implement and comply with loss prevention policies - Ensure all employees have the necessary supplies, equipment, and uniforms - Supervise inspection programs for guestrooms and public areas - Manage linen inventory and assist in supply ordering - Supervise Housekeeping and related areas - Provide feedback to employees and strive for service improvement - Handle guest problems and complaints, seeking assistance when needed - Review guest satisfaction results and comment cards with employees - Set a positive example for guest relations Qualifications Required: - Previous experience in housekeeping management or a related field - Strong communication and organizational skills - Ability to work effectively in a team environment - Customer service-oriented mindset - Attention to detail and problem-solving abilities Please note that this is a full-time position requiring in-person work at the designated location.,