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2.0 - 6.0 years
0 Lacs
kota, rajasthan
On-site
As a candidate for this position, you will be responsible for the following key tasks: - Cooperating, coordinating, and communicating with other departments to ensure a good customer experience. This includes taking customer feedback after every service request or complaint and sharing the feedback points with the team for service improvement. - Maintaining a hospitality outlook and ensuring a presentable appearance at all times. - Taking ownership of requests or complaints and ensuring they are handled effectively within the defined Turnaround Time (TAT). - Conducting daily rounds of the premises, reporting any lapses or observations to the relevant team. - Conducting timely Customer Feedba...
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As a Guest Receptionist, you will play a crucial role in ensuring a positive and welcoming experience for all guests at our establishment. Your responsibilities will include: - Warmly greeting and welcoming all guests upon arrival - Efficiently handling guest check-in and check-out processes, ensuring accurate billing and record-keeping - Managing guest reservations, both online and in-person, to ensure room availability and accurate bookings - Addressing guest inquiries, requests, and complaints promptly to ensure a high level of guest satisfaction - Answering and directing phone calls, taking messages, or forwarding calls as necessary - Providing information about local attractions, restau...
Posted 4 days ago
0.0 - 4.0 years
0 Lacs
hyderabad, telangana
On-site
As a Room Attendant at our company, your role is vital in ensuring that every guest enjoys an exceptional and memorable experience through your attention to detail and commitment to perfection. **Key Responsibilities:** - Ensuring that each room is impeccably prepared for our guests, maintaining the highest standards - Assisting guests with any needs they may have, from providing forgotten items to guiding them around the property - Keeping open communication with your supervisor by reporting progress and addressing any issues promptly - Managing and monitoring supplies effectively to reduce wastage - Making efforts to return any lost or misplaced items to their rightful owners - Assisting w...
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As an Assistant Manager Housekeeping at The Westin Gurgaon New Delhi, your main role involves supporting the day-to-day activities in Housekeeping, Recreation/Health Club, and Laundry. You will work closely with employees to ensure the cleanliness and maintenance of guestrooms and public spaces. Your responsibilities will include completing inspections, ensuring corrective actions are taken, and assisting in maintaining guest and employee satisfaction within the operating budget. **Key Responsibilities:** - Ensuring knowledge and understanding of OSHA regulations are up to date - Overseeing all lost and found procedures - Managing work assignments for cleaning rooms and preparing for check-o...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: As an Entry Level Management in Housekeeping, Recreation/Health Club, and Laundry at Marriott International, your primary responsibility will be to support day-to-day activities and work alongside employees to clean and maintain guestrooms and public spaces. You will play a crucial role in completing inspections, ensuring corrective actions are taken promptly, and contributing to overall guest and employee satisfaction while staying within the operating budget. Key Responsibilities: - Manage housekeeping operations and budgets effectively - Stay updated on OSHA regulations and ensure compliance - Oversee lost and found procedures - Assign and schedule work tasks appropriately ...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for supporting the day-to-day activities in Housekeeping, Recreation/Health Club, and Laundry. Your main focus will be on working with employees to clean and maintain guestrooms and public spaces. It will be essential for you to complete inspections and hold individuals accountable for any necessary corrective actions. Additionally, you will play a key role in ensuring guest and employee satisfaction while also maintaining the operating budget effectively. To be successful in this role, you should possess a high school diploma or GED, along with at least 1 year of experience in the housekeeping or a related professional area. Alternatively, a 2-year degree in Hotel an...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
kota, rajasthan
On-site
You will also be responsible for cooperating, coordinating, and communicating with other departments to ensure a good customer experience. This includes taking customer feedback after every service request or complaint, and sharing the feedback points with the team for the improvement of services. Maintaining a hospitality outlook and always presenting yourself in a presentable manner. Taking ownership of the requests or complaints and ensuring they are handled effectively within the defined Turnaround Time (TAT). Conducting daily rounds of the premises and reporting any lapses or observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the ...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As a Guest Receptionist, your primary responsibility is to warmly greet and welcome all guests upon their arrival at the hotel. You will efficiently handle the check-in and check-out processes, ensuring accurate billing and record-keeping. Managing guest reservations, both online and in-person, will be crucial to ensure room availability and accurate bookings. Your role will also involve addressing guest inquiries, requests, and complaints promptly to maintain a high level of guest satisfaction. Answering and directing phone calls, as well as providing information about local attractions, restaurants, and transportation services, are part of your daily tasks. Allocating rooms to guests based...
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
delhi
On-site
As an intern at our company, your day-to-day responsibilities will include performing room cleaning as per standards, ensuring guest supplies replenishment regularly and on guest request, efficiently handling guest requests and resolving issues promptly, strictly adhering to all safety standards during operations, reporting and recording all lost and found articles, ensuring compliance with all unit and campus policies at all times, and providing turndown services for the guest room. We are a provider of all things required to run an efficient, aesthetic, well-stocked, successful office. We aim to help you create the best work environment for you and your co-workers because we understand the...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
You will also be responsible for cooperating, coordinating, and communicating with other departments to ensure a good customer experience. This includes taking customer feedback after every service request or complaint and sharing feedback points with the team for service improvement. It is important to maintain a hospitality outlook and always appear presentable. As part of your responsibilities, you will be expected to take ownership of requests or complaints and ensure they are handled effectively within the Turnaround Time (TAT). Daily rounds of the premises should be conducted, and any lapses or observations should be reported to the relevant team. Conducting timely Customer Feedback Su...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
The position of Entry Level Management in Housekeeping, Recreation/Health Club, and Laundry involves supporting day-to-day activities, working with employees to clean and maintain guestrooms and public spaces. You will be responsible for completing inspections, ensuring corrective actions are taken, and contributing to guest and employee satisfaction within the operating budget. To qualify for this role, you should have a high school diploma or GED with at least 1 year of experience in housekeeping or a related field. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major from an accredited university is accepted with no wo...
Posted 3 months ago
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