Job
Description
Weighbridge Management: - All Weighbridge of the project/plant management need to be taken care along with team members. -Domestic dispatches Coordination with multiple agencies (8 -10 agencies) and stake holders for accurate, timely safe and intact delivery with ZERO HARM +90 % dispatches against daily / periodic with no left over of direct customer orders - Export / Imports planning for timely lifting / hand over of containers in coordination with CHA, FF, transporters, Railways and internal stake holders. Key challenges are prevent demurrage / detentions / delay in supply to avoid impact on plant operations (imports) and satisfaction to end customer (export) y making timely supply/ meet vessel cut-off. - Explore operation efficiency in Rail / CHA / Shipping line / port authorities or concerns for movement of goods. - WIP (15-20 K tons/Annum) WIP dispatches majorly export required internal coordination, ensure timely dispatch to customers with proper compliances PMR dispatches including gold Silver, PGM and other WIP products (HAZ category) in domestic and exports. Key challenges are handing and stuffing in containers with close coordination with marketing, environment and production team Cost Detention, demurrage monitoring, preventive steps for minimum additional expenses during bulk imports / export Financial controls / ERM / BCP - Advance payment coordination, timely clearance of Cargo from port / rail sites, account Reconciliations with agencies / railways/CONCOR/cha/Freight forwarder/Shipping lines. Managing operations at multiple locations / all directions parallel with team size on 15 people + contracted staffs Customer complaint addressal Review and respond / prepare CAPA for all complaints lodge in CRM portal. Each complaint required detailed analysis and CAPA to avoid repetition. This leads increase in customer satisfaction, impact on NPS score Vendor evaluation / Addressal of issues / concerns / making strategy for process improment and cost control with quality Contract negotiations and finalisation Transportation, CHA and other services for all copper cluster units (Dahej / Asoj / Bhiwadi / Job worker) Forklift contract Bulk products (documentations only through contracted staff) inbound operations including planning, execution Coordination with stake holders marketing / PPC / production/ security etc TAT / OTIF / SOP / ISO other compliances Focus on continuous improvement projects having direct impact on operations efficiency and cash like infrastructure development, maintenance, consumables monitoring System process improvement and analysis Copper truck tracking monitoring, report, analysis, actionable points based on reports to improve gaps. Vendor performance review and action plans, Customer complaints analysis, tracking of trend, RCA, CAPA, Daily dispatch report analysis, cost analysis, issue / gap analysis, Operational challenges like loading in various seasons, infrastructure challenges, problem remedies, maintenance, Safety Member of task force (Road safety/ IMTS), Conduct audits for task force, dept, FCA, FC Spoc for compliance adherence. Compliances for hired services, vehicles, all vendors for wages, attendance validations, OT related issues for all hired / engaged vendors Implementation and continual improvement on SOP and ISO adherences, work through e-permits, MOCs and follow ups of other compliances Equipment Hiring Forklift hiring for plant Long term and resolution of issues, responses to short / mid term hiring needs. Vendor Management system - Monitoring of performances through system, review and feedbacks for improvements , timely bills clearances as per WO and raising approvals for deviations. Proactiveness to avoid costs other than planned. Route surveys for transit safety review and costings, depot customer visits PB monitor and project for future Qualifications: Bachelor Of Engineering,Bachelor of Materials Engg. Report to: Assistant Manager
