Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in mumbai
>
Max Life Insurance
>
Assistant Manager - Field Operations

Assistant Manager - Field Operations

Max Life Insurance

1 - 6 years

1 - 6 Lacs

mumbai maharashtra india

Posted:4 days ago| Platform: Foundit logo

Apply

Skills Required

customer service result oriented. data analysis relationship building

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Maximize Applied to paid to meet business plan
Hub Hold Cases resolution within TAT
NFTR % Reduction
MIS and Reports
Follow-up for GO Actionable resolution
Booking & Tracking of Medical reports
Customer complaint resolution within TAT
Maximize collections
Ensure NC cracking through field
Autopay Traction
POSV / Welcome Call
Managing end to end operational process along with teams in the field & distribution leaders
Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations
Managing dashboard for Quality of business
Adoption of various digital initiatives among distribution

Measure of Success:

Timely & Accurate MIS
Timely WIP Movement to timely business processing
Improvement in key processes across field
Successful tracking on new business parameters (P2A, FTR, Business Leakage, GO Actionable TAT & 13th / 25th Month persistency
POS Discrepancy Rate & resolution TAT
Auto-pay Registration Conversion %
Audit Rating

Desired qualifications and experience:

Must have a minimum of 2-5 years of experience of which at least 2 yrs. in customer service / operations / Finance
Preferable experience in Banking / Telecom / Insurance
Should be a Graduate / Post Graduate

Industry:Insurance

Department:Customer Success,Service & Operations

Role Category: Operations

Role: Assistant Manager

Employment Type: Full Time, Permanent

More Jobs at Max Life Insurance

Executive - Customer Engagement

Mumbai

2 - 3 yrs

INR 4 - 5 Lacs

Chief Manager - UX/UI Designer

Gurugram

12 - 14 yrs

INR 15 - 17 Lacs

Center Manager - Branch Banking

Lucknow

5 - 8 yrs

INR 8 - 11 Lacs

Sr. Agency Development Manager

Alwar

3 - 8 yrs

INR 6 - 11 Lacs

Executive - Customer Engagement

Gurugram

2 - 3 yrs

INR 5 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.