Job Description

Job Title Assistant Manager - Facility Job Description Summary RESPONSIBILITIES The Assistant Facility Manager reports to the APAC IFM Account Lead. The position is responsible for the management and operations of all the client s facilities portfolio in India. ESSENTIAL DUTIES AND KEY REPSONSIBILITIES: Understanding the contract terms and conditions and customer expectations at a detailed level and taking ownership for outcomes. Ensures that facility services are provided in compliance with the MSA and the level of quality meets or exceeds designated KPI values. Responsible to provide a safe and comfortable working environment for all occupants and maintaining well-organized facility operations / maintenance programs focused on preserving and enhancing the value of the facility Ensure compliance with in-country legislation in terms of statutory maintenance, health, safety and environmental Management To initiate, direct, monitor and control daily performance of operations, maintenance and facility team members and ensure that all activities are performed Deliver the planned preventive maintenance and ensure all work orders and assignments are completed Inspect the facilities on an on-going basis to determine the efficiency and effectiveness of all facility personnel and level of service provide. Manage delegated IFM (hard soft services) and engineering staff members and sub-contractors to ensure services are delivered in accordance to service level agreements and in support of the regional engineering team Manage all changes within the critical environment and ensure proper documentation, notification period and approvals are obtained from stakeholders. Focus must be on continuity of system reliability and risk mitigation. Take ownership for any incident and ensure prompt escalation and undertake a command and control capacity working with peers, direct reports and subcontractors to steer the incident to closure. Responsible for keeping the ME asset data base and documentation up to date Responsible for condition survey s (as needed) and populating the forward maintenance data base Undertake induction and orientation at assigned portfolio to enable effective support and compliance to client s processes and policies Submit / update regular operational reporting for each building in the Singapore portfolio Position may require travelling within India between locations Assist and facilitate to address Facility related concerns arising from audits; internal, external and insurance related. Requirements Minimum Degree in Facility/ Property Management, Building Services or its equivalent. Capability to manage a commercial portfolio with 3 to 5 years experience will be highly preferred Possessing the experiences in both Hard and Soft Services Management Possessing good communication skills, both written and verbal Possessing sound leadership capabilities Experienced in managing multiple service line contactors Achieve service deliveries meeting time, quality, and budget agreements Knowledge and experience working with ISO standards will be an added advantage. INCO: Cushman Wakefield