Assistant Manager

• Monitor customer accounts to ensure payments are received within agreed terms


• Maintain accurate records of customer accounts, credit limits and collection activities


• Prepare regular reports on debtor balances, aging analysis and collection performance


• Chase overdue invoices via emails and calls and update reports in real time


• Liaise with all relevant departments to resolve disputes and discrepancies


• Escalate high-risk accounts to management and recommend appropriate action


• Prepare cash forecast files based on multiple factors


• Need to align with cash application team to ensure correct allocation of cash receipts


• Calls with Agency and Client to provide update on debtor report


• Meet defined SLAs for timeliness, accuracy and responsiveness

bachelor s / masters degree in finance, economics, business administration, or a related field is required; an MBA 7 - 11 years

Collection and credit control experience