Posted:17 hours ago|
Platform:
Work from Office
Full Time
Responsible for supporting all aspects of Concierge functions in accordance with hotel standards.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required
Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Provides warm welcome and anticipation of guest needs throughout their stay.
Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
Marriott
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