Assistant Manager

The Technical Service Engineer / Site Manager will be responsible for delivering technical support and managing site activities across Bihar and, when required, in the Jharkhand region. The role involves troubleshooting technical issues, implementing water treatment solutions, and ensuring high levels of customer satisfaction and retention through value-driven service delivery.

Key Responsibilities:

Technical Support and Site Management

• Provide comprehensive technical support to sites and customers located in Bihar.
• Extend technical assistance to the Jharkhand region as needed.
• Diagnose and troubleshoot issues directly on-site to minimize downtime and ensure smooth operations.
• Effectively manage all ongoing site activities and service routines across designated regions.

Customer Retention and Relationship Management

• Focus on retaining existing customer sites through consistent and high-quality service delivery.
• Build and maintain strong professional relationships with customers to enhance satisfaction and operational success.

Water Treatment Expertise

• Apply advanced cooling water treatment methods to optimize system performance and efficiency.
• Expertly manage boiler water treatment processes to prevent issues such as scaling and corrosion.
• Implement sustainable and effective water management solutions to ensure long-term water quality and conservation.

Education Qualifications:

• B.Sc in Chemistry or related field.