Assistant Manager – Business Development / Relations

Job Title: Assistant Manager – Business Development / Relations

Location: [City, State]

Department: Business Development / Client Relations

Reports to: Manager / Head – Business Development

Role Overview

The Assistant Manager – BD/Relations will be responsible for identifying business opportunities, nurturing client relationships, and ensuring excellent customer engagement to drive growth. The role requires a proactive, relationship-driven professional with strong communication skills and a deep understanding of business development processes.

Key Responsibilities

Business Development

Identify, research, and approach potential clients to generate new business leads.

Develop and implement strategies to achieve sales targets and expand the customer base.

Prepare and deliver business proposals, presentations, and pitches to prospective clients.

Track industry trends, competitor activities, and market developments to identify opportunities.

Client Relationship Management

Maintain strong, long-term relationships with existing clients to ensure repeat business.

Act as the primary point of contact for key accounts, addressing queries and concerns promptly.

Coordinate with internal teams to ensure smooth service delivery and client satisfaction.

Gather client feedback and work on service improvement initiatives.

Operational & Reporting

Maintain accurate records of business activities, sales pipeline, and client interactions.

Prepare periodic reports on business development activities and relationship management efforts.

Support in contract negotiations and deal closure.

Qualifications & Skills

Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred).

2-3 years of experience in Business Development, Sales, or Client Relations.

Strong networking, presentation, and negotiation skills.

Proficient in MS Office and CRM tools.

Ability to work under pressure and meet deadlines.

Excellent verbal and written communication skills.

Key Competencies

Relationship building and stakeholder management

Strategic thinking and problem-solving

Target orientation and results-driven approach

Adaptability and resilience

High level of professionalism

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Location:

• Kolkata, West Bengal (Preferred)

Work Location: In person