Assistant

Position: Cyber Investigation Assistant (Helper)
Company: Heartless Security
Location: Remote / Punjab (Hybrid)
Type: Part-time / Full-time / Case-based
Salary/Compensation: Based on work + performance incentives

About the Role

Heartless Security is looking for a Cyber Investigation Assistant who will support the investigation team by collecting evidence, organizing data, and helping in OSINT/cyber-related tasks.
This is a supporting role for people who may not have deep technical knowledge but are smart, disciplined, and willing to learn.

The Assistant will work directly under the Manager / Investigator and follow instructions for each case.

Responsibilities

• Collect and organize digital evidence (screenshots, chats, call logs, images, documents)
• Assist in OSINT research (public information, profiles, links, online activity)
• Maintain case files and update information correctly
• Help in preparing reports, summaries, and timelines
• Verify provided details from the client (names, dates, IDs, screenshots)
• Communicate basic information to clients when authorized
• Follow all instructions given by the Investigation Manager
• Maintain confidentiality of sensitive information
• Help with basic technical tasks such as:
• arranging data
• labeling evidence
• file management
• cloud storage updates
• Provide coordination support during live investigations
• Assist with follow-ups, case tracking, and status updates

Required Skills

• Basic phone & computer usage
• Ability to follow instructions carefully
• Good observation skills
• Organized and disciplined
• Fast learner
• Trustworthy and confidential
• Basic English/Hindi/Punjabi communication
• No technical hacking skills required (training will be provided)

Qualifications

Anyone with:

• 10+2, Diploma, or Graduate
• OR experience in office work / data entry / customer assistance
• OR interest in cyber investigations and learning new skills

No degree or certification required — skill and honesty matters more.

Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance

Pay: ₹8,086.00 - ₹35,507.57 per month

Work Location: Remote