Assistant Front Office Manager

Company Description Orchha Palace and Resorts is a haven of luxury and sophistication, seamlessly blending modern elegance with timeless charm. Our establishment offers impeccable service, refined accommodations, and exquisite dining options. Elevate your stay with us, where every moment is a celebration of comfort and style. Situated in Niwari, we ensure a memorable experience for all our guests. Role Description This is a full-time on-site role for an Assistant Front Office Manager. The Assistant Front Office Manager will handle day-to-day operations, including overseeing office administration, ensuring customer satisfaction, and providing excellent customer service. This person will also manage front office activities and maintain effective communication with staff and guests to ensure a seamless front desk operation. Qualification Must have working knowledge of IDS PMS software. Proficient in using Channel Manager platforms. Minimum 5 years of experience in roles such as Front Office Executive , Duty Manager , or Reservation Executive . Strong skills in Office Administration and Front Office Management . Proven expertise in Customer Service and ensuring Customer Satisfaction . Excellent communication skills , both verbal and written. Strong interpersonal and organizational abilities. Capable of working independently as well as collaboratively within a team. Experience in the hospitality industry will be considered an added advantage. Bachelor’s degree in Hospitality Management , Business Administration , or a related field is required. Show more Show less