Assistant City Lead - Special Project

About Us

• Zippee improves customer loyalty & RTOs for Indias top consumer brands by enabling Quick Commerce on their websites.
• Brands connect their online store to our platform in just a few clicks & can kickstart 2-Hour/Same-Day Delivery for consumers through our dark store network across India
• Our team comprises folks from Reliance Retail, Zomato, Blinkit, Retention Science, and institutions like Hindu College, BITS Pilani, and the University of Southern California.
• We are well-funded by VCs & founders of India's biggest unicorns. Learn more at www.zippee.delivery

• We're looking for a talented & experienced

  Assistant

  City Lead- Special Projects

• Incredible yet challenging opportunity to work

  with Management and the Operations team at a high-growth Quick Commerce startup to drive meaningful impact.

Responsibilities:

• Help

  oversee Same-Day Delivery & Hyperlocal operations across multiple dark stores in Mumbai.

• Manage all

  dark store/delivery fleet teams along with launch of new dark stores

  across Mumbai, as per the expansion plan.
• Work closely with our customers (D2C/E-Commerce Brands) and support them in expansion/growth across Bangalore.
• Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
• Ensure a streamlined Supply Chain to

  drive ~100% success rate in Same-Day Deliveries & meet SLAs across the city.

• Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
• Oversee weekly audits and daily MIS reporting to Management.
• Help create a rockstar culture amongst your team to scale to profitability.

Qualifications:

• 6-12 years of

  Operations/Supply Chain Management experience,

  at Quick Commerce/

  Ecommerce warehousing/dark store/logistics tech companies.

• Team management, stakeholder management, & independent decision-making experience are a must.
• Must have an owner's mindset. We are looking for owners not employees.

Benefits:

• Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
• Annual company retreat.
• Growth Opportunities