Assistant Branch Manager

Company Description

At Capri Global Housing Finance Ltd (CGHFL), we believe that every Indian deserves the right to own a home. We are dedicated to creating a substantial social impact by empowering Indians and supporting their dream of home ownership. CGHFL, a subsidiary of Capri Global Capital Limited, operates through 140+ branches across 11 States and UTs with over 1500 employees. Our various Home Loan products aim to fulfill the dream of home ownership in a financially and socially inclusive manner. For more information, visit www.caprihomeloans.com.

Role Description

This is a full-time on-site role for an Assistant Branch Manager located in Indore. The Assistant Branch Manager will be responsible for overseeing daily branch operations, managing branch staff, and ensuring excellent customer service. Key responsibilities also include achieving branch targets, coordinating sales and marketing efforts, conducting market research, and ensuring compliance with relevant regulations. The role requires effective team management, strong problem-solving skills, and efficient handling of customer queries and grievances.

Qualifications

• Strong leadership and team management skills
• Experience in sales, marketing, and market research
• Proficiency in financial products and customer service excellence
• Excellent communication and interpersonal skills
• Ability to work effectively onsite and manage branch operations
• Bachelor's degree in Business Administration, Finance, or a related field
• Prior experience in the housing finance industry is a plus
• Detail-oriented with strong analytical and problem-solving skills