Assistant Banquet Sales Manager

As a dedicated Events Coordinator, your primary responsibility will be to provide compelling communication to potential guests, showcasing our brand, facility, and menu offerings. You will engage with prospective clients, addressing queries, alleviating concerns, and securing commitments through signed contracts and necessary deposits. Your role will involve conducting meetings with guests to showcase our facilities, curate menus, and offer additional services such as audio/visual setups and entertainment options. You will be tasked with developing agreements, menus, and event orders to ensure seamless execution. It will be your duty to enter events into the Open Table reservation system, reviewing the event schedule with the host to guarantee accurate planning. Collaborating closely with the Chef, you will coordinate event menus to maintain proper inventories and ensure item availability. On event days, you will coordinate with managers and servers to set up the rooms according to guest specifications, exceeding their expectations. Additionally, you will greet all parties upon arrival, reviewing arrangements, and introducing them to the Manager on Duty and lead server. Throughout events, you will oversee the execution, ensuring timely service and complete guest satisfaction. Following each event, you will conduct a post-event follow-up to assess the guest experience and explore possibilities for repeat bookings. Your role will also involve processing banquet checks and related documents in adherence to established accounting policies. Upholding a professional appearance as per the Employee Handbook guidelines is essential. With an in-depth understanding of all food and beverage menus and Fire Marshal requirements, you will manage all aspects of Conference and Banquet operations to achieve revenue targets. Utilizing historical data and statistical insights, you will drive the department towards its revenue goals. You will be responsible for achieving budget targets for Banqueting and catering, focusing on assigned corporate accounts. Additionally, you will play a crucial role in preparing comprehensive orientation programs for new staff, ensuring they are well-equipped to deliver exceptional service.,