Handling banquet inquiries, conduct venue show-rounds, Prepare proposals, quotations, Maintain updated records of bookings, payments, Promote banquet packages, seasonal offers
Knowledge of all the kind of therapies
Member interactions at the reception, ensuring smooth operations related to enquiries, billing support, service coordination, maintaining high standards of guest experience. It is first point of contact for members, ensuring professional service
Company Description The Club Mumbai stands as a beacon of opulence and refined living, offering a sanctuary of luxury for its privileged members. Designed for the city’s most esteemed residents, The Club provides an unmatched lifestyle experience through premier sports programs, curated culinary delights, and world-class hospitality. With tailored services that resonate with members' preferences and aesthetics, The Club remains Mumbai’s premier membership destination. Members also enjoy exclusive benefits like preferred pricing at the award-winning TAJ BEKAL RESORT AND SPA, KERALA. The Club is your gateway to a heightened expression of life and luxury. Role Description This is a full-time, on-site role located in Mumbai for a Food and Beverage Steward. The role involves assisting in the daily operations of the food and beverage service, delivering exceptional customer service while adhering to the highest hospitality standards. Responsibilities include serving food and beverages, maintaining cleanliness and hygiene, and ensuring guest satisfaction. Collaboration with the team to support training initiatives and uphold service excellence is also an integral part of the role. Qualifications Proficiency in Customer Service and Communication skills to provide an exceptional guest experience Experience in Food and Beverage service with attention to detail and commitment to high standards Familiarity with basic Food Service protocols and operational procedures Strong interpersonal skills to collaborate effectively with team members and management Ability to adapt to a fast-paced working environment Prior experience in the hospitality industry is a plus Certification or training in hospitality or food service preferred
The role includes maintaining product display standards, handling billing, assisting members with product selection, and ensuring overall hygiene and inventory management at the counter.
smooth day-to-day operation of outlet, ensuring consistent food quality, timely service, follows standard recipes and safety norms, innovation, coordinates with service teams and ensures high levels of member/guest satisfaction .
Achieving assigned revenue targets, developing new business through client visits, networking, referrals, and corporate tie-ups, maintaining an active sales pipeline, and maximizing revenue through upselling of menus and services.