WE ARE HIRING! Join Our Culinary Team at Hotel Royal Orchid, Bangalore We are looking for a Passionate and creative Pastry Chef to join our team. Position: Pastry Chef Location: Hotel Royal Orchid 1, Golf Avenue, Adjoining KGA Golf Course, Airport Road, Bangalore- 560008 Experience: Relevant experience in pastry and dessert preparation preferred Skills Required: Expertise in baking and dessert creation Creativity and attention to detail Ability to work in a fast-paced environment Team player with excellent communication Interested candidates can apply by sending their CVs to: hr.royal@royalorchidhotels.com
Royal Orchid Hotels Ltd. is looking for Sales Executive /Sales Manager to join our dynamic team and embark on a rewarding career journey. Develop and implement sales strategies and plans. Monitor and manage sales performance and metrics. Collaborate with cross - functional teams on sales initiatives. Identify and pursue new sales opportunities and markets. Ensure customer satisfaction and handle inquiries. Provide training and support to sales team members.
Royal Orchid Hotels Ltd. is looking for Food & Beverage Service to join our dynamic team and embark on a rewarding career journey. Provide food and beverage service to customers. Follow service standards and procedures. Collaborate with kitchen and service staff. Ensure customer satisfaction and address inquiries. Maintain cleanliness and organization of service areas. Prepare and present food and beverage items as required.
Job Opening: Head Chef -Italian Cuisine Location: Hotel Royal Orchid, 1, Golf Avenue, Adjoining KGA Golf Course, Airport Road, Bangalore- 560008. Are you passionate about Italian cuisine and ready to bring authentic flavours to life? Royal Orchid Hotels is looking for a talented and experienced Chef De Cuisine /Head Chef with a strong background in modern cuisine and dedication to an authentic Italian culinary experience to join our dynamic kitchen team. Key Responsibilities: Supervise and train kitchen staff to maintain culinary standards. Ensure consistent quality, presentation, and taste of all food items. Has to make sure that standard recipes and plating guides are followed at all times Uphold hygiene, safety, and cleanliness standards at all times. Requirements: Minimum of 10-12 years of experience in Italian cuisine. Degree or equivalent professional training. Excellent knowledge of kitchen operations, food safety, and HACCP standards. How to Apply: Interested candidates can share their updated profiles at hr.royal@royalorchidhotels.com . Join us and be part of a team that values excellence, creativity, and authentic hospitality.
Roles and Responsibilities Manage front office operations, ensuring seamless guest check-in/check-out processes and efficient room allocation. Handle guest complaints and feedback, resolving issues promptly to maintain high levels of customer satisfaction. Supervise front desk staff, providing guidance on hotel policies, procedures, and service standards. Coordinate with other departments (e.g., housekeeping) to ensure smooth room preparation and maintenance. Maintain accurate records of guest transactions, including registration forms, billing statements, and communication logs.
Key Responsibilities: Develop and implement strategic sales plans to achieve corporate objectives for our hospitality services. Identify and pursue new business opportunities through proactive prospecting and networking. Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and retention. Prepare and present compelling sales proposals and presentations tailored to meet client needs. Collaborate with internal teams to ensure seamless delivery of services and exceed client expectations. Monitor market trends, competitor activities, and customer feedback to identify business opportunities and challenges. Achieve and exceed monthly, quarterly, and annual sales targets. Requirements: Proven track record in sales within the Hospitality industry, with at least 4 years of experience. Strong negotiation, communication, and interpersonal skills. Ability to work effectively in a fast-paced, team-oriented environment. Bachelors degree in Business Administration, Marketing, or a related field (preferred). Proficiency in CRM software and MS Office Suite. Role & responsibilities
Manage and maintain the executives calendar including scheduling appointments, meetings, and travel. Prepare and coordinate documentation for meetings, conferences, and presentations. Handle all confidential and sensitive information with discretion. Screen calls, emails, and other correspondence; respond on behalf of the executive where appropriate. Coordinate travel arrangements and prepare detailed itineraries. Process expense reports and handle reimbursement documentation. Liaise with department heads, corporate office, clients, and vendors as needed. Organize and maintain the filing system (digital and paper-based). Assist with special projects, event planning, and hotel-wide communication initiatives. Track key business metrics and compile regular performance and operational reports. Maintain office supplies inventory for the executive office. Greet and host high-profile guests and visitors. Role & responsibilities Preferred candidate profile
Dear All, We have an opening for a Catering Sales Manager. Interested candidates can share the profile at hr.royal@royalorchidhotels.com Desired Candidate Profile 5 to 6years of experience in the F&B industry (catering sales/hospitality). Proactively identify and develop new catering business opportunities (corporate, weddings, social events, etc.) Strong communication, negotiation, and interpersonal skills Proven ability to meet sales targets and manage client relationships Preferred Hotel Experience. Asha Suresh HR Manager Hotel Royal Orchid #1, Golf Avenue, Adjoining KGA Golf Course, Airport Road, Bangalore- 560008 Mobile: +91 99020 00061
The World Hotel & Residential Suites, Surat (Managed by Royal Orchid Hotels) is looking for a dynamic candidates who take pride in their work and willing to be a part for growing team. Job Location : Surat, Gujarat Role & responsibilities Identify and approach potential customers Present products/services to clients and explain benefits Negotiate and close sales deals Maintain strong customer relationships Achieve monthly and quarterly sales targets Preferred candidate profile Proven sales experience or similar role Excellent communication and negotiation skills Self-motivated and goal-oriented Basic knowledge of CRM and reporting tools Interested candidates may share their profiles at hr.surat@royalorchidhotels.com
1. Recruitment & Onboarding Coordinate with department heads to understand manpower requirements. Publish job postings, screen resumes, and schedule interviews. Conduct reference checks and facilitate offer release. Ensure smooth onboarding and orientation of new hires. 2. Employee Relations Maintain a positive and transparent work environment. Act as a point of contact for employee queries, concerns, and grievances. Support conflict resolution and promote employee satisfaction. 3. HR Operations & Compliance Maintain and update employee records in HRMS or files. Ensure compliance with statutory laws (PF, ESI, Shops & Establishment Act, etc.). Assist in audits and coordinate with labor inspectors, if required. 4. Training & Development Identify training needs in coordination with department heads. Coordinate internal and external training programs. Maintain training records and feedback analysis. 5. Attendance & Payroll Support Monitor attendance, leave, and overtime records. Share monthly payroll inputs with accounts or corporate HR. Handle queries related to salary slips, deductions, and reimbursements. 6. Employee Engagement & Welfare Organize employee engagement activities and celebrations. Ensure smooth execution of R&R (Rewards & Recognition) programs. Promote health, safety, and hygiene practices among staff. Role & responsibilities Key Skills: Strong communication and interpersonal skills Knowledge of labor laws and HR practices Proficient in MS Office and HRMS software Organizational and problem-solving abilities Ability to handle sensitive and confidential information
Oversee the operation and maintenance of all hotel systems including HVAC, electrical, plumbing, water treatment, fire safety, elevators, and kitchen equipment. Lead a team of engineers and technicians; schedule and assign tasks to ensure timely completion of preventive and corrective maintenance. Develop and implement preventive maintenance programs for all equipment and facilities. Ensure all engineering operations comply with health, safety, and environmental standards and local regulatory requirements. Coordinate with external vendors and contractors for specialized repair or maintenance work. Prepare and manage departmental budgets, monitor expenses, and implement cost-control measures. Maintain energy conservation initiatives and monitor utility consumption to reduce costs. Respond promptly to guest complaints and ensure quick resolution of maintenance issues. Keep detailed maintenance records, logs, and reports for internal audits and compliance. Conduct regular inspections of the property to identify and address maintenance needs proactively. Train and develop engineering staff to ensure skills and performance meet departmental goals. Role & responsibilities Preferred candidate profile
Role & responsibilities 1. Legal Oversight & Risk Management Provide legal guidance on day-to-day operational activities and strategic initiatives. Identify legal risks in business operations and recommend risk mitigation strategies. Draft, review, and negotiate a wide range of operational contracts (e.g., vendor, procurement, logistics, facilities, outsourcing). 2. Compliance & Regulatory Affairs Ensure compliance with applicable laws and industry regulations, including labor laws, environmental regulations, and safety standards. Monitor changes in legislation that impact operations and communicate implications to relevant teams. Liaise with regulatory authorities as needed. 3. Dispute Resolution & Litigation Manage and resolve disputes related to operational matters (supplier disputes, customer claims, etc.). Oversee external legal counsel handling operational litigation, if any. Maintain proper documentation and evidence to support litigation or audits. 4. Policy Development & Internal Governance Draft and implement legal policies, SOPs, and internal controls for operational compliance. Conduct legal training for business and operations teams to build legal awareness. 5. Stakeholder Collaboration Work closely with Operations, Procurement, HR, Finance, and other internal stakeholders. Act as a legal business partner to enable smooth and compliant operational execution. 6. Contract Management Establish and maintain a central repository for all operational contracts and legal documents. Monitor contract performance, obligations, renewals, and risk areas. Preferred candidate profile LLB or LLM from a reputed institution. Minimum 10 years of post-qualification experience, preferably in a mid-to-large corporate or law firm with a focus on operations-related legal matters. Strong knowledge of contract law, labor laws, commercial law, and regulatory frameworks. Excellent negotiation, communication, and analytical skills. Proven ability to manage multiple priorities in a fast-paced environment.
Assist in achieving monthly and annual banquet revenue targets. Handle corporate, social and wedding banquet inquiries and convert leads into confirmed bookings. Conduct property show-rounds for prospective clients and event planners. Maintain relationships with existing clients and identify repeat business opportunities. Support in preparation of banquet proposals, contracts, and event orders. Understand client requirements thoroughly and coordinate with F&B, banquet operations, kitchen, and other supporting departments. Prepare and review Banquet Event Orders (BEOs) to ensure accuracy of event details. Be present during large / VIP events when required to ensure smooth operations. Assist in post-event client feedback and ensure service recovery where necessary. Coordinate billing and payment follow-ups in coordination with Accounts. Maintain updated sales trackers, inquiry logs, and booking status reports. Support forecasting, pipeline updates, and MIS reporting. Ensure documentation of all communication and contracts for audit purposes.
Bachelors degree in Hotel Management or related field. Minimum 7-10 years of reservation or front office experience (hotel experience preferred). Strong knowledge of PMS/CRS and OTA platforms. Excellent communication and customer service skills. Strong knowledge in Reservation Operations . Ability to work under pressure in a fast-paced environment.
Bachelors degree / Diploma in Hotel Management or related field. Minimum 5 years of experience in Front Office (preferably in the hotel industry). Excellent communication and interpersonal skills. Strong problem-solving skills with the ability to manage large inventory hotels
Dear All, Namaste! Hotel Royal Orchid, Bangalore, is currently hiring a Bartender to join our Food & Beverage team. Position: Bartender Location: Hotel Royal Orchid, Bangalore Key Responsibilities: Prepare and serve alcoholic and non-alcoholic beverages in accordance with standard recipes. Provide exceptional guest service with a focus on creating memorable bar experiences. Maintain the cleanliness and hygiene of the bar area. Ensure all bar inventory is tracked and stocked properly. Stay updated on drink trends and recommend new cocktails to enhance the menu Requirements: Previous experience as a bartender in a hotel or restaurant Excellent knowledge of spirits, cocktails, wines, and bar equipment. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and be flexible with working hours. Positive attitude and a passion for hospitality.
Bachelors degree in Hospitality Management, Business, or a related field. Minimum 5-8 years of experience in revenue or yield management within the hotel industry. Strong analytical and numerical skills. Proficiency in revenue management systems Excellent communication and interpersonal skills. Ability to work under pressure and make strategic decisions.
1. Recruitment & Onboarding Support recruitment activities by coordinating interviews and screening candidates as required. Facilitate the onboarding process: document collection, induction, and orientation. Prepare offer letters, appointment letters, and maintain employee records. 2. Employee Life Cycle Management Maintain and update employee HR files and HRMS systems. Support transfers, promotions, confirmations, and exit processes. Manage employee queries related to HR policies and procedures. 3. Employee Engagement Assist in planning and executing employee engagement activities. Conduct employee surveys and support grievance handling. Maintain a positive and productive workplace environment. 4. Payroll & Compliance Support Coordinate attendance, leave records, and payroll inputs. Ensure adherence to statutory compliance (PF, ESIC, gratuity, etc.). Assist in audits and documentation. 5. Performance Management Guide employees on PMS processes and deadlines. Support managers in performance appraisal coordination. Maintain performance records and follow improvement plans. 6. HR Administration Draft letters, policies, and internal communication as required. Coordinate training programs and maintain training records. Maintain HR trackers, MIS reports, and dashboards.
Operational Management Oversee the day-to-day functioning of all F&B outlets and services. Ensure smooth service operations, guest satisfaction, and adherence to SOPs. Monitor food quality, presentation, and service standards consistently. Plan and coordinate special events, promotions, and banquet operations. Team Leadership Lead, train, and mentor F&B teams across all outlets. Ensure proper staffing levels, scheduling, and team productivity. Conduct performance evaluations and identify staff development needs. Financial & Revenue Management Prepare and manage F&B budgets, forecasts, and cost controls. Analyze sales reports and implement strategies to increase revenue. Monitor food cost, beverage cost, and wastage; ensure cost-effective operations. Guest Experience Address guest concerns promptly and professionally. Maintain high service standards and consistently enhance guest satisfaction. Implement guest feedback in improving service quality. Compliance & Quality Assurance Ensure compliance with health, safety, and hygiene regulations. Maintain all licenses and statutory requirements related to F&B operations. Conduct regular audits of service standards, cleanliness, and inventory. Coordination & Communication Work closely with the culinary team, purchasing, and other departments. Coordinate with marketing for promotions and events. Report performance updates to senior management regularly.
Role Overview The Vice President Engineering & Projects is responsible for leading and managing the Engineering and Project functions across all existing and upcoming Royal Orchid and Regenta Hotels across India. The role ensures engineering excellence, asset upkeep, compliance, safety, sustainability, and timely delivery of new hotel projects. 1. Key Responsibilities Engineering Oversight – JLO & Managed Hotels & Franchise Hotels. Provide technical support to all Chief Engineers of JLO and Managed Hotels across Pan India. Implement and monitor Engineering SOPs, preventive maintenance practices, and quality standards. Monitor daily energy and water consumption against budget and drive energy optimization initiatives. Support units in resolving engineering challenges affecting guest experience and asset upkeep. Coordinate with Unit GMs and CEs on CAPEX, renovation plans, and ensure zero breakdown culture. Develop and implement annual HSE, fire safety, and hygiene plans to ensure safety of people and assets. Conduct scheduled property visits and report observations to GM, Cluster Head, COO, and CMD. Review incident reports and ensure permanent solutions for engineering and safety-related issues. Support recruitment of qualified engineering leaders across properties. Provide corporate guidance on sustainability, safety, and compliance initiatives. Conduct monthly engineering review meetings with all CEs and report outcomes to CMD, COO, Cluster Heads, and Unit GMs. Ensure all statutory and engineering compliance requirements are implemented and monitored. 2. Technical Advisory for New Projects / Pre-Opening Hotels Conduct technical surveys for new hotel acquisitions, Greenfield and brownfield projects and feasibility studies for management review. Managing Renovation projects/ Expansion projects of JLO Hotels with and adequate timeline and budget. Coordinate project reviews with owners/owner representatives and report progress to management with Gantt Chart, PERT Chart , MS Project reports Ensure adherence to brand standards, NBC, NFPA, PCB, CEIG, and all mandated technical and safety norms. Prepare detailed handover checklists to ensure smooth transition from Projects to Operations. Ensure internal and external audits are conducted as per project brand standards, Compliances and statutory requirements. 3. Corporate Functions & Strategic Initiatives Review and update Engineering Policies, Brand Standards, SOPs, and safety protocols for men and machinery. Oversee implementation of safety audits, permit-to-work systems, and near-miss reporting across all hotels. Roll out pan-India projects related to energy optimization, water conservation, engineering value-added initiatives, and cost-saving programs. Develop and implement online training programs for engineering teams across units and corporate office. Provide technical approvals for unit-level decisions with concurrence of COO, President, and CMD. Key Competencies Strong leadership and stakeholder management Expertise in hotel engineering operations Project management excellence
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