Role & responsibilities
Sales & Business Development:
Sales & Marketing of all ACO Systems & Solutions
Under this activity you required to connect & build up strong relations with the following customer segments in their respective market regions & make sure ACO is the preferred choice with them.
- All relevant Consultants
- Architects
- Contracting Companies
- Potential Premium, A & B + class Builders
- End Clients
- Potential Business Associates Dealers / Distributors
Major Responsibility:
- Meeting set
Sale Targets
is the essence of this job role & is the major KPA
Other Responsibilities:
- Covering the region extensively for Leads generation of Potential Projects in the market.
Benchmark is:
Any Projects that crops up on the drawing board or on site should be in our Knowledge - To contact these potential leads / customers to initiate a dialogue to understand the projects requirements in detail
- You will also be responsible to build up strong rapport with all the relevant stakeholders on the Project / in the Market which should build up ACO’s direct & strong connect in the market
- Getting the ACO products & solutions specified in these upcoming potential projects in the market region
- Necessary & close follow up with the relevant stakeholders in the Projects team / various segments viz. Client, Consultant, Contractor & other influencers, if any
- Submission & perusal of ACO Price proposals (direct or thru dealers, depending on case scenario). Here, it is mandatory to ensure that a larger chunk (min. 65%) of the set
Sale Target
is generated by AM (area) directly. Within the set guidelines, the said business, generated directly, may be routed via. Dealer but there must be a clear documentation about this in the CRM. - Follow ups on all ongoing cases for Technical & Commercial negotiations
- Case follow-ups & Price negotiations
- Regular update of data in CRM
- Weekly Review meetings / calls with RM in regards to Sales, Orders booking, Orders pipe line & Payments collection
- Techno-Commercial Training - Dealer/Distributor Teams: On various items viz. Product orientation, Specifications process, and day-to-day business activities etc.
- Joint meetings with the local potential customers
- Handling of Customer queries/complaints & to coordinate for their addressal on the fastest note. Ideally, No complaint should get escalated to HO
- IMPORTANT: To maintain a strict follow up on payments collection from customers & Periodic General Ledger confirmations in line with the policies laid down by HO. To ensure NO Payment defaults by customers on any front
- Any other item, as may be implemented by the management time to time
Marketing & PR:
Under this head you are required to assist on all the marketing activities that are set by the HO from time to time:
- Sales / Marketing conferences
- Architects / Consultants meets
- IPA & IPPL meets & other events time to time
- Technical seminars
- Exhibitions, Road Shows etc.
- Other promotional activities like local advertisements – planning, execution & review
- To collect ‘Certificate of Appreciation’ from all major clients that will strengthen ACO’s reference list
Market Research:
To execute all relevant activities for market information, competition movement etc. This will include getting technical information about competition products. Relevant data (Techno-commercial) on projects under perusal & the ones lost. Competition’s Samples procurement. Marketing collaterals being circulated by competition. Others, as may be needed by HO from time to time.Co-Ordination with HO, Bangalore :
- Finance & Accounts: i) Based on periodic account statements for customers, to co- ordinate for outstanding payment collections on regular basis. ii) To ensure the submittal of various docs viz. – General Ledger Confirmations, acknowledgement of Invoices & Delivery Challans etc. Collection of PDC’s, LC docs, BG etc. as may be required
- Customer Support & Logistics: i) Obtain Price proposals for all your requirements / queries. For this, to ensure that every time a query is sent the details are sent in the Prescribed Enquiry Format only. ii) As and when required, to co-ordinate with Logistics dept. to ensure smooth material dispatches for Distributors/Customers + other activities like special material procurements & agreement procedures etc.
- Design & Estimation: i) To co-ordinate with Technical In charge for offering & freezing “Product Specifications” with Consultants, Clients & Projects Dgn. Teams etc. ii) To co-ordinate with CS for Price Proposals. iii) Assistance in tendering process & other related activities for large projects by distributors
- Tech. Department: (Product Installation / Project Execution): i) To coordinate with Technical In charge for completion of orders with quality Handling & Installation job. ii) To support & co-ordinate for Installation process thru Application engineers iii) To care for snag rectifications of past executed jobs, if any come up, at any point of time.
- Miscellaneous: Site visits / meetings, scheduling of business meetings during the visit of Directors & other personnel from ACO Bangalore / ACO Group worldwide