Area Operations Manager

Role Overview: You will be an Area Manager responsible for overseeing the successful opening and operations of multiple stores in different cities for an emerging Quick Service Restaurant (QSR) chain specializing in Korean street food cuisine. Your main focus will be on ensuring the smooth setup of new stores, managing the opening process, and leading the operational excellence of each outlet in order to provide an authentic Korean street food experience to the customers. Key Responsibilities: - Manage the end-to-end process of opening new stores, including timely setup, hiring, and training of staff. - Coordinate with construction teams, contractors, and vendors to ensure smooth store setup and efficient launch. - Oversee the recruitment of staff and implement comprehensive training programs before store launch. - Ensure the store aligns with brand standards and provides an authentic Korean street food experience. - Monitor day-to-day operations of new stores to maintain consistency in quality, service, and food offerings. - Work closely with store managers for effective management and smooth running of all outlets. - Review store performance regularly, identify areas for improvement, and implement operational changes to maintain high standards. - Lead and motivate store management teams, provide necessary tools, training, and support for successful operations. - Conduct regular performance reviews and help develop talent for leadership roles across multiple locations. - Foster a positive, team-oriented culture while driving business success. - Ensure exceptional customer service and maintain the authenticity of Korean street food offerings. - Address customer feedback promptly to maintain customer satisfaction. - Provide regular reports on store performance, new store launches, and operational updates to senior management. - Ensure compliance with local regulations, safety standards, and operational policies. Qualification Required: - 4-6 years of experience in operations or area management in the QSR or retail sector, specifically in managing multiple stores or new store openings. - Strong leadership and interpersonal skills with the ability to manage and inspire teams. - Excellent problem-solving and organizational skills to handle multiple projects simultaneously. - Bachelor's degree in Business Administration, Hospitality Management, or related field. - Willingness to travel across different cities for new store openings and ongoing operations. - Ability to adapt and thrive in a fast-paced, ever-evolving environment.,