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Area Manager - Tractor Finance

Area Manager - Tractor Finance

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Bajaj Finance

10 - 15 years

6 - 10 Lacs

rohtak

Posted:3 days ago| Platform:

Apply

Skills Required

finance sales portfolio management education development risk vendor management management forecasting recruitment business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Area Manager - Tractor Finance
Job Purpose
Plan, organize, and control collections for PLCS Tier II Growth markets for Bucket 0 and Bucket 1 through efficient portfolio management and cost management. Develop forecasts for manpower and collections resolution planning. Duties and Responsibilities

Collection Planning:

Monthly, six-monthly, and annual planning.

Analyze the AOP targets and determine aspirational targets. Spread the target across calendar months to gradually increase resolution per location nuances.

Cascade the AOP and aspirational targets across ZMs and RCM.

Review performance (POS resolution and POS flow) both region and location-wise to identify poor-performing areas and provide course correction inputs for improved collection efficiency.

Forecasting Manpower:

Prepare manpower planning forecasts for collections based on business volumes and location requirements.

Engage with PLCS sales and risk teams to understand plans for new locations, sales contests, and business volumes.

Determine the impact of business volumes on delinquency and incorporate into manpower planning forecasts.

Portfolio Management:

Analyze Account Receivables (AR) to understand percentage of FEMI bounce and conduct trend analysis to evaluate the portfolio.

Identify gaps and process lapses impacting higher FEMI percentage; highlight to the Risk team for potential process changes.

Review loss numbers to ensure adherence to budget targets and AOP. Identify deviations and guide the team to determine POS resolution and count-level resolution to ensure minimal variance.

Cost Management:

Monitor collections cost such as per receipt costing, penalty collections, etc.; review higher payout and impact on collections in case of deviations.

Review collection agency metrics (payout, penalty collections, penalty penetration) to ensure alignment with company objectives.

Identify markets to introduce and drive touch-free collections (lower cost) through tele-calling.

Negotiate and finalize vendors for tele-calling capabilities.

Monitor penalty collection percentage, penalty penetration, and drive penalty collections to contain costs by leveraging tele-calling for collecting bounce charges and improving penalty penetrations.

Identify opportunities for introducing and deepening the penetration of digital channels, such as waivers for online payment and charges for physical payment pickup.

Vendor Management:

Engage with Hub Con (Regional level) and Telecalling (Pan India) vendors to develop relations and enhance alignment with company expectations.

Review monthly allocations for vendors, day-wise resolution for early resolution, and referrals for non-contactable cases to field teams.

Conduct discussions with vendor representatives on payout and review performance.

Visit collection agencies to discuss process lapses and gain feedback.

Team Development:

Implement reward and recognition mechanisms to motivate and engage the team to meet objectives.

Participate in the recruitment process to identify the right talent for various positions within the team.

Establish individual performance expectations and regularly review team members' performance.

Identify development opportunities for team members to enhance their functional knowledge.

Required Qualifications and Experience

Educational Qualifications: Post-graduation

Work Experience: More than 10 years of experience. Strong experience and practical knowledge of Collections (including tele-calling and field collection).

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Area Manager - Tractor Finance