Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Mumbai
>
NCR Atleos
>
AR Disputes Analyst

AR Disputes Analyst

NCR Atleos

0 - 3 years

2 - 6 Lacs

Mumbai

Posted:2 months ago| Platform:

Apply

Skills Required

Order management O2C operational support Sales Billing Account management Customer service Operations Recruitment Dispute management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for superior service by ensuring customer s queries/disputes are handled in timely manner and in accordance with company policy and procedures. You will engage across all areas of order to cash, including order management and billing, and work closely with the collections teams for their designated Line of Business (LoB). Key Areas of Responsibility Respond to all customer/collector queries in a timely and comprehensive manner to ensure customer satisfaction. Resolve root cause issues that are driven through disputes, from an order to cash perspective. Responsible for providing leadership, training and guidance to outsourced billing and collections teams to facilitate the timely resolution of disputes. Communicate effectively (oral and written) to identify and document necessary information. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is always given. Adherence to quality and compliance guidelines. Support any new initiatives and successful implementation. Key interface points will include sales, account support, operations, and account management leaders. They will also interface closely with outsourced and retained resources as needed to resolve and close issues . Skills and Qualifications needed to be successful in this role: Prior collections/billing/dispute management experience preferred Strong problem solving and customer service skills Ability to communicate difficult messages to Sales Leadership and offer viable alternatives to mitigate company risk Ability to drive results through virtual and or cross functional teams Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and resolving service problems

More Jobs at NCR Atleos

App Dev Engineer I

Gurgaon

3 - 5 yrs

INR 4 - 8 Lacs

IM Helpdesk Executive

Mumbai

1 - 6 yrs

INR 4 - 9 Lacs

Customer Engineer

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

1 - 6 yrs

INR 3 - 8 Lacs

CSS Analyst Voice

Mumbai

3 - 8 yrs

INR 2 - 5 Lacs

AR Collection Analyst

Mumbai

2 - 4 yrs

INR 1 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Order Management Interview Now

My Connections NCR Atleos

Download Chrome Extension (See your connection in the NCR Atleos )

Download Now

NCR Atleos

www.ncr.com

IT Services and IT Consulting

Atlanta Georgia

10001 Employees

138 Jobs

Key People

Michael Hayford

CEO
Eric G. Dunn

CFO
Heather K. Smith

SVP - Global Payments

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

AR Disputes Analyst

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at NCR Atleos

Mock Interview

Download Chrome Extension (See your connection in the NCR Atleos )

RecommendedJobs for You

AR Disputes Analyst

AR Disputes Analyst

AR Disputes Analyst

AR Disputes Analyst

AR Disputes Analyst

Mega Walk -In (Sat)10th May ITechnical Support Voice

Domestic Bpo voice process - 12th Pass || Marathi & Hindi @Thane

Etraveli is hiring freshers For Backoffice| Travel Process

Bpo Voice Process || HSC Pass || icici process

Non Voice Executive (Night Shift Only)

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

AR Disputes Analyst

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at NCR Atleos