AR Caller

Job Title: AR Caller – Denial Management
Experience: 1 to 6 Years
Location: Coimbatore, Tamil Nadu
Job Type: Full-Time | Night Shift (US Shift)
Industry: Healthcare / RCM / Medical Billing / BPO

Job Summary:

We are looking for experienced AR Callers – Denial Management professionals to join our growing Revenue Cycle Management team in Coimbatore. The ideal candidate will be responsible for identifying and resolving denied insurance claims through effective calling and follow-up with payers.

Key Responsibilities:

• Analyze denied claims and take appropriate actions to resolve them.
• Call insurance companies to understand reasons for denial and work towards resolution.
• Identify and categorize denial types (e.g., CO, PR, OA denials).
• Apply knowledge of denial codes, appeal processes, and payer-specific rules.
• Work on denial logs, AR aging reports, and maintain accurate documentation of all calls and actions taken.
• Coordinate with billing team and coders for claim corrections and resubmissions.
• Ensure compliance with HIPAA and internal quality standards.
• Meet/exceed productivity and quality targets on a consistent basis.
• Escalate unresolved issues to the team leader or supervisor as needed.

Required Skills & Qualifications:

• 1 to 6 years of experience in AR calling with a strong focus on denial management.
• In-depth knowledge of US healthcare reimbursement policies and denial types.
• Proficiency in interpreting EOBs, denial codes, CPT, ICD-10, and HCPCS codes.
• Strong verbal communication skills in English (neutral accent preferred).
• Attention to detail and problem-solving skills.
• Familiarity with RCM tools/software (e.g., EPIC, eClinicalWorks, AdvancedMD, or similar).
• Willingness to work night shifts (US timings).

Preferred Skills:

• Experience in appeal writing and resubmission of denied claims.
• Knowledge of Medicare, Medicaid, and commercial insurance payers.
• Basic understanding of medical terminologies and revenue cycle workflow.

Working Conditions:

• Shift: US Night Shift (5 days/week)
• Location: On-site, Coimbatore

Compensation & Benefits:

• Competitive salary based on experience and performance.
• Incentive structure linked to KPIs.
• Provident Fund, Health Insurance, and other statutory benefits.
• Training and development opportunities for career growth.

Job Type: Full-time

Pay: ₹40,000.00 - ₹55,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Monday to Friday
• Night shift
• US shift

Supplemental Pay:

• Performance bonus
• Shift allowance
• Yearly bonus

Application Question(s):

• How Many Companies have you Worked ?

Education:

• Bachelor's (Required)

Experience:

• Denial Management: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Speak with the employer
+91 6379581949