Application Support

Job Description

Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Clinical Application Support to join our Information Technology team. This position will work on a team to accomplish tasks and projects that are instrumental to the company’s success. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities Provide timely and accurate support of ClinTrak® applications and other supported applications for internal and external users; Act as a liaison between end users and application development teams while maintaining the interests of end users; Develop and implement approaches for the use of ClinTrak® applications and other supported systems as they apply to individual users and study teams; Provide system Trainings/Demo to Medpace users; and Perform other support related tasks to meet company objectives Qualifications Associate’s degree in Information Systems or a related field and 1 year experience in general IT support -OR- Associate's degree in a Life Sciences field and 1 year of industry-related experience; Strong organizational skills, very detail oriented, flexible, with strong communication skills; Knowledge of Microsoft® Windows operating systems; Ability to work in a team environment; and Experience in Microsoft Office (Excel, Access), and other database system experience preferred. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.