Application Support Lead

We are looking for a proactive and detail-oriented Application Support Lead with strong expertise in Zoho Creator and Deluge scripting to manage, support, and enhance custom-built applications. This role involves both hands-on Zoho Creator development and leading a small support team. Role & responsibilities Handle and support daily tasks related to Zoho Creator apps. Fix issues, update features, and improve workflows using Deluge software. Help team members by answering questions and solving problems quickly. Work with other departments to build or update apps based on their needs. Take care of backups, updates, and safe app handling. Guide junior team members and make sure tasks are resolved on time. Keep records and documentation of all changes and processes. Step in to solve complex issues when needed. Key Skills: Zoho Creator & Deluge software Zoho CRM / Zoho One (preferred) Software/application support & issue resolution Communication & team leadership Support management tools (ticketing systems) Ability to manage small teams and prioritize workload Understanding of business processes and user flows