Application Support Engineer III

Location: Pune

Employment Type: full-time

Job Details

Skillsets and tool experience

• Bachelor’s equivalent in Computer Science, Information Systems, or equivalent

• Practical experience and knowledge of Temenos Transact (T24)

• Works with minimal supervision and supports multiple Core Banking environments in a fast[1]paced environment and able to support work in an on-call support environment.

• Ability to support, debug, and repair object-oriented applications

• Able to troubleshoot and resolve issues:

• Gather information in organized fashion

• Describe the problem

• Determine probable cause

• Create plan of action and test solutions

• Implement solutions

• Analyze results

• Document process

• Strong communication skills

• Hands-on experience with jBoss Enterprise Application Platform (or JBoss EAP)

• Linux operating system experience, command line scripting, and file access configuration

• SQL experience working with relational databases is required

• Ability to execute unit, integration, and system tests within a defined testing structure and environment

• Ability to support, debug, and repair object-oriented applications

• Intermediate experience in all phases of the Software Development Life Cycle (Agile highly preferred)

• Intermediate knowledge of Linux operating systems

• Java experience nice to have

• Microsoft Data Platform / Microsoft SQL Server database experience

• Proficient in MS SQL development/scripting

• Coding and scripting with python, Bash or PowerShell

• Understanding of Middleware and API connection calls

• Practical experience with GIT integration via TFS

• Remediation of vulnerabilities identified by security scans

• Puppet experience preferred

Candidate profile

The Application Support Engineer is a technical resource whose primary role is to prepare, implement, administrate, and troubleshoot complex Core Banking Solutions. Additional key roles include configuring software, automating implementation activities to minimize manual intervention, monitoring, and validating the application in production and non-production environments. Responsibilities also include coordinating with development teams and vendors as necessary to report defects and validate fixes. This position will perform a mix of operational and project-based work and be hands-on with cutting edge technologies.