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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

5 - 10 years

3 - 7 Lacs

Pune

Posted:16 hours ago| Platform:

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Skills Required

itil framework epic system integration system architecture troubleshooting project management oracle hipaa us healthcare business analysis emr user stories ehr sql server sql java servicenow application support linux mysql agile unix itil jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :EPIC Systems

Good to have skills :NAMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead and coordinate software investigations.- Implement solutions to enhance system performance.- Conduct system analysis and recommend improvements. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in EPIC Systems.- Strong understanding of system architecture.- Experience in troubleshooting software issues.- Knowledge of database management systems.- Hands-on experience in system integration.- Good To Have

Skills:

Experience with ITIL framework.
Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Pune office.- A 15 years full time education is required.Qualification
15 years full time education

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Application Support Engineer