Application Support

As an experienced and dynamic Application Support professional, you will be joining our Asset Management client in Pune/Mumbai. In this role, you will serve as the service owner for key investment applications such as Aladdin, Bloomberg, and WSO. Your responsibilities will include ensuring seamless support, service improvement, and operational excellence across different global time zones. Key Responsibilities: - Collaborate closely with cross-functional teams and strategic partners to address complex issues - Manage incidents and foster continuous improvement in front-office systems Qualifications Required: - Over 10 years of experience in the financial services industry, with a focus on asset management technology - Minimum of 5 years of hands-on experience in service management or application support within front-office environments - Proficiency in Front office platforms like Aladdin, Charles River, Bloomberg, etc. - Ability to troubleshoot application and trade-related issues using logs, queries, and MI tools - Familiarity with market data tools such as Bloomberg Terminal, Reuters, EIKON - Exposure to ITIL practices and tools like ServiceNow, JIRA, Confluence, CMDB - Strong understanding of the trade life cycle, FIX protocols, OMS/EMS platforms (Bloomberg, MarketAxess, TradeWeb) - Proven track record of collaborating with global stakeholders in agile, cross-functional setups - Deep comprehension of investment workflows, front-office operations, financial instruments, and global market regulations This position requires the ability to work effectively across different time zones, including UK, Europe, APAC, and Americas. For further information or to express your interest, please contact us at ruchita.khole@credencehrservices.com.,