Application Support

We are looking for an experienced and dynamic Application Support professional to join our Asset Management client located in Pune/Mumbai. In this high-impact role, you will serve as the service owner for key investment applications such as Aladdin, Bloomberg, and WSO. Your responsibilities will include ensuring seamless support, service improvement, and operational excellence across different global time zones. You will collaborate closely with cross-functional teams and strategic partners to address complex issues, manage incidents, and foster continuous improvement in front-office systems. This role is ideal for individuals who excel in fast-paced environments and possess a combination of robust technical expertise and stakeholder engagement skills within the asset management sector. The ideal candidate will have over 10 years of experience in the financial services industry, with a specific focus on asset management technology. Additionally, a minimum of 5 years of hands-on experience in service management or application support within front-office environments is required. Proficiency in Front office platforms like Aladdin, Charles River, Bloomberg, etc., is essential. Candidates should demonstrate the ability to troubleshoot application and trade-related issues using logs, queries, and MI tools. Familiarity with market data tools such as Bloomberg Terminal, Reuters, EIKON is preferred. Exposure to ITIL practices and tools like ServiceNow, JIRA, Confluence, CMDB is a plus. A strong understanding of the trade life cycle, FIX protocols, OMS/EMS platforms (Bloomberg, MarketAxess, TradeWeb) is necessary. Successful candidates will have a proven track record of collaborating with global stakeholders in agile, cross-functional setups. Deep comprehension of investment workflows, front-office operations, financial instruments, and global market regulations is required. This position requires the ability to work effectively across different time zones, including UK, Europe, APAC, and Americas. For further information or to express your interest, please contact us at ruchita.khole@credencehrservices.com.,