Application Support Analyst

3 - 8 years

3 - 7 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter.As the worlds leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career.Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations. This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal Customer and Employee experience.About the Role
  • Deliver reliable 24x5 infrastructure and application operations according to business expectations across the application portfolio.
  • Partner with application development teams to deliver operational readiness for new applications and features.
  • Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes.
  • Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.

  • About You
    Youre a fit for the role if your background includes:
  • 3+ Years of experience in software development and/or technology infrastructure on Boomi.

  • Boomi is a mandatory API and web services and AWS is good to have Experience in boomi incident management with MQ
  • Experience in supporting applications built on modern application architecture Boomi and cloud infrastructure, Javascript frameworks and Libraries, HTML/CSS/JS, Node.JS, TypeScript, jQuery, Docker, AWS/Azure.
  • Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure.
  • Proven track record of success driving projects and initiatives even with ambiguous details provided.
  • ITIL Certification preferred.

  • #LI-SS5Whats in it For You

  • Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

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    Thomson Reuters logo
    Thomson Reuters

    Information Services

    Toronto

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