Provide technical support and troubleshoot applications to ensure high availability and performance.
Collaborate with cross-functional teams to identify and resolve issues efficiently.
Develop and implement process improvements to enhance application support capabilities.
Analyze logs, metrics, and data to identify trends and areas for improvement.
Communicate complex technical information to non-technical stakeholders clearly.
Participate in on-call rotations to provide 24/7 support as needed.

Job Requirements

Strong understanding of application support principles, practices, and techniques.
Excellent problem-solving skills with the ability to analyze complex issues quickly.
Effective communication and interpersonal skills to work with diverse teams.
Ability to work in a dynamic environment with changing priorities and deadlines.
Strong analytical and troubleshooting skills with attention to detail.
Experience with application support tools, technologies, and platforms is preferred.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Application Support Analyst