Application Specialist

Sandvik

10 - 12 years

10 - 14 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

cutting tools sales aerospace time management action plan project management automotive office 365 cad cam productivity improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Fulfils total delivery of technical solution and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet at maintain, strengthen and develop customers.
Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the Sales department/Cluster entrusted. Prepares integrated solutions for customers.
Engaged by Account Managers to visits to current and potential accounts.
Support Account Manager in new product and service introduction to customers.
Recommends products and services within core machining as well as expanded arena including digital machining solutions that fit well with clients business needs during solution offer with Account Managers.
Responds to more complex technical questions regarding the organization s products, systems or services.
Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase.
Troubleshoots, investigates, and resolves technical problems that arise during or after implementation.
Develops test applications used for testing modules, including customer-specific components.

Way Of Working :

Builds effective working relationships with end customers and distributors to secure agreed priorities implementation.
Supports Sales activities including analysis of customer s technical needs and suggests and implements solutions.
Proactively supports cross functional working to deliver results.
Is an ambassador for driving new ways of working and future technology within his/her expertise field to ensure customers needs are fulfilled and profitable business is gained for Sandvik Coromant.
Accountable to ensure successful opportunities identified by Account Managers or others are qualified and as appropriate products are technically applied in a first-class manner to maximize Sandvik Coromant s market share and profitable business.
Documents applied products and services performance and savings, whether successful or unsuccessful to ensure Sandvik Coromant can develop and deliver the most competitive products on the market.
Leads the customer projects from start to finish together with Account Manager.
Ensures post-sales activities to include resolving implementation problems and conducting trainings required.
Liaises with hardware, software, and systems design engineers to ensure that products and services are modified, configured, and installed per customer needs.
Works in matrix to ensure technical alignment between customers, sales Account Managers and internal departments.
Monitors competitors landscape and alternative solutions that can jeopardize business in [area of competence].

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