Application Manager

Key Responsibilities:

• Lead and manage the application lifecycle for key lending systems (LOS, LMS, GL, CRM) and digital journeys.
• Oversee day-to-day support and maintenance of lending applications, ensuring optimal performance and availability.
• Manage CRM systems and digital customer journeys for lending products, optimizing the user experience and customer engagement throughout the lending process.

Key Requirements:

• Bachelors degree in computer science, Information Technology, Business Administration, or related field.
• Minimum of 5+ years of experience in managing, supporting, or developing lending applications (LOS, LMS, GL) and CRM systems.
• Strong knowledge of lending products, processes, customer journeys, and industry standards.
• In-depth understanding of Loan Origination Systems (LOS), Loan Management Systems (LMS), General Ledger (GL), and CRM platforms.
• Solid experience in system implementation, integration, and support for financial and CRM systems.
• Proven experience in using automation tools (e.g., Selenium, QTP, TestComplete) for functional and regression testing.
• Experience working with business stakeholders to gather requirements and deliver technology solutions.