Application Lead - Institutional Business

Role : Institutional Business IT Applications Lead / Market App lead / Technology Lead

Location : Prabhadevi.

Department : Information Technology – Institutional Business

Experience :10+ years in IT with significant exposure to institutional trading platforms

Role Overview:

The Institutional Business IT Applications Head will lead the technology function supporting key institutional trading and business applications such as Flex, Greek, Omnesys, TCS, and other front-to-back systems. The role entails overseeing Level 3 (L3) support, managing Level 1 (L1) and Level 2 (L2) support teams, ensuring uptime and performance of critical platforms, and facilitating regulatory and exchange-related approvals. The incumbent will collaborate closely with business, operations, and external vendors to align technology solutions with institutional business goals. This role will also have full ownership of Beginning-of-Day (BOD) and End-of-Day (EOD) application readiness and completion.

Key Responsibilities:

• Oversee application lifecycle and support for Flex, Greek, Omnesys, TCS, and other institutional systems.
• Ensure optimal performance, scalability, and stability of platforms in alignment with business requirements.
• Coordinate with vendors and internal teams for issue resolution, upgrades, and customizations.
• Lead L3 support for critical incident handling and root cause analysis.
• Supervise and mentor L1 and L2 support teams, ensuring efficient day-to-day operational support.
• Establish and enforce SLAs for issue resolution and system availability.
• Take end-to-end ownership of BOD and EOD processes, ensuring all systems are production-ready before market open and properly closed post-market.
• Liaise with trading desks, compliance, and operations to translate business needs into technology solutions.
• Manage exchange-related integrations, certifications, and regulatory approvals (e.g., from NSE, BSE , MCX & NCDX).
• Prepare and review documentation required for audits and exchange reporting.
• Build and manage a high-performing application support and development team.
• Define team KPIs, provide performance feedback, and guide professional development.
• Drive key IT projects, migrations, or deployments relevant to institutional business.
• Implement change management processes and ensure minimal disruption to production systems.
• Handson experience on Algo Trading.

Qualifications & Experience:

• Bachelor’s or Master’s in Computer Science, Information Technology, or related field.
• 10+ years of experience in IT roles, with at least 4 years in a leadership capacity.
• Strong understanding of institutional trading platforms like Flex, Greek, Omnesys, and TCS.
• Proven experience managing multi-tier support teams (L1, L2, L3).
• Experience handling exchange approval processes and compliance in the capital markets domain.
• NISM certificate-7 –will add advantage if have.

Key Skills:

• Deep understanding of financial markets and institutional trading workflows
• Incident, problem, and change management (ITIL certification is a plus)
• Strong analytical, communication, and vendor management skills
• Ability to work in a fast-paced, regulated environment with tight deadlines
• Familiarity with FIX protocol, APIs, and order management systems