Application Lead

 About The Role  
Project Role :Application Lead
Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills :Agile Project Management
Good to have skills :NA
Minimum 5 year of experience is required
Educational Qualification :15 years full time education
Role Overview We are seeking Technical Product Managers (TPMs) to support the Success Project. These roles are designed to complement the work of existing TPMs enabling faster product planning, execution, and delivery. While the existing TPMs focus on strategy, roadmap alignment, and stakeholder engagement, the contract TPMs will provide hands-on support in solutioning, requirements management, execution tracking, and hypercare stabilization. Key Responsibilities Platform Solutioning & SupportoPerform L1 and L2 solutioning on the ServiceNow platform.oCollaborate with architects and designers to refine requirements and validate feasibility.Requirements & Story ManagementoBreak down PRDs into detailed user stories.oManage backlog, maintain story hygiene, and ensure stories are test-ready.oTrack delivery status and follow up with engineers to ensure on-time execution.Execution & Delivery SupportoDrive UAT testing, validate outcomes, and close development tasks.oProvide structured reporting on progress, risks, and blockers.Hypercare & Incident ManagementoSupport post-go-live stabilization during the hypercare period.oTriage incidents, track resolution, and report on hypercare performance.Collaboration with Core TPMsoComplement existing TPMs by focusing on execution and delivery, while they drive strategy and business alignment.oEnsure smooth handoffs and visibility across all levels of product management. Required Skills & Experience Hands-on knowledge of the ServiceNow platform with ability to solution requirements.Experience translating business requirements / PRDs into detailed user stories.Strong backlog management, story hygiene, and execution-tracking skills.Familiarity with Agile delivery tools (e.g., ServiceNow Agile, Jira).Strong communication and reporting skills, with ability to simplify complex topics.Exposure to hypercare, incident triage, and post-go-live support. Preferred Qualifications 47 years of TPM or equivalent experience in SaaS / enterprise platforms.Experience with Customer Success, CSP, or related ServiceNow modules.Ability to operate in fast-paced, cross-functional environments with global teams. Qualification 15 years full time education