Job
Description
About The Role
Project Role :Application Designer
Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements.
Must have skills :ServiceNow
Good to have skills :NA
Minimum 3 year of experience is required
Educational Qualification :15 years full time education
Summary:As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs and ensure alignment with business objectives, while also participating in testing and validation processes to guarantee that the applications meet the established requirements. Your role will be pivotal in enhancing the overall user experience and ensuring that the applications are both efficient and effective in addressing business challenges.Roles & Responsibilities:- Enhance and support the ServiceNow platform- Integrate ServiceNow with other corporate applications via web services, mid server, email etc- Prepare test cases, automate them and execution of test cases- Translate design comps and other specifications into working code- Build responsive web applications- Develop middleware API calls for mobile/web applications- Server side scripting in Apache/Jelly/ServiceNow proprietaryProfessional & Technical
Skills:
- Design, configure and customize ServiceNow platform for Mercedes Benz in one or more of the following modules:- ITSM / ITOM, Service Request Management, Integrations, Custom reporting, Customer Service Management, Service Portal.- Experience in working in an agile environment following agile practices.- Contribute in all phases of the development lifecycle.- Prepare and produce releases of software components- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review- Have good knowledge about integrations to external tools.- Solve complex business problems by existing engineering and new algorithms.- Experience developing custom applications within the ServiceNow platform.- Experience in configuration of ITOM, ITBM modules, service requests portals, service catalogs etc.- Experience in ServiceNow customizations including Server and Client Scripts, UI Action, workflow administration, data import etc.- Hands on experience on web-based languages (AngularJS 1.xx, JavaScript, CSS, Jelly, XML, HTML and Glide).- Experience integrating ServiceNow with other platforms (though APIs like SOAP / REST and other related applications.- Experience in set up of ServiceNow integration (LDAP/SSO Email etc ).- Experience in gathering requirements and implementing them.- Experience in writing test cases, automated tests in ServiceNow.- Modify, Add, Change Forms, Fields, UI Actions- Administrative aspects of ServiceNow would be an added advantage.
Additional Information:- The candidate should have minimum 4 to 8 years of experience in ServiceNow.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
