Application Consultant

As an Application Consultant, you will play a crucial role in planning, leading, organizing, and controlling multiple/simultaneous implementation projects using our implementation methodology. Your responsibilities will include maintaining project plans, ensuring timely and within budget implementations of satisfactory standards, and serving as the primary point of contact for internal and external customers throughout all project phases. You will be responsible for recognizing and handling escalated customer issues, facilitating resolution of advanced escalations, and ensuring completion of project artefacts in a timely and consistent manner. Additionally, you will need to fully document and continuously improve development processes and procedures for ISO compliance, provide input into process improvement initiatives focusing on implementation processes, and work with the development team to communicate product gaps and coordinate short-term workarounds and long-term enhancements. You will also be required to facilitate business process review sessions with external clients and mentor implementation consultants effectively in this area. To be successful in this role, you should have at least 2 years of working experience in a related field, be a Singaporean citizen or hold relevant residence status, and possess the ability to work independently with minimal supervision. You should be a team player capable of collaborating effectively with both the team and customers, have an appreciation of technical issues in a customer context, and demonstrate strong verbal and written communication skills. The ability to quickly learn new technologies and prior experience in HRMS implementation will be advantageous. In return, we offer on-the-job training, a competitive package, a 5-day workweek (Monday to Friday, 9:00 am to 6:00 pm with a 1-hour lunch break), a friendly and multi-cultural work environment, and support for staff enrichment programs such as job-related courses and company outings. If you are ready to advance your career and take on this challenge, don't hesitate any longer. Contact us today by sending your resume/CV to lily.eng@frontier-ehr.com.,