Application Consultant

Role Overview: As an Application Consultant at Verint, you will be responsible for providing professional, creative, energetic, and thorough experiences for both internal and external customers. Your role will involve consulting customers in person and virtually, as well as delivering training for multiple Verint solutions. Key Responsibilities: - Maintain fluency with Verint Applications - Develop subject matter expertise on Verint products like Workforce Management and Quality Management - Conduct design sessions and consulting events following the Verint Implementation Methodology - Provide best practice, optimization, and assessment consulting - Collaborate with team members for deployment and troubleshooting - Schedule and organize events related to Application consultancy - Configure, review, and test Verint Applications - Create, review, and update documentation - Deliver Instructor Led Training to customers - Perform administrative tasks like timesheets, expenses, and travel arrangements Qualifications: - An undergraduate degree in computer science, engineering, or a similar discipline - Experience with Verint applications - Good understanding of contact center telephony environments - Consulting experience with customers - Proven ability to gain consensus and leadership skills (Note: No additional details about the company were provided in the Job Description.),