Apollo Hiring Customer Support (English & Hindi is Mandatory)

0 - 5 years

2 - 3 Lacs

Posted:2 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Apollo Telehealth is Hiring!

Customer Care Executive Voice Process (Freshers & Experienced)

Position: Customer Support Executive

Work Location: Madhapur, Hyderabad

Landmark: Durgam Cheruvu Metro Station

Eligibility:

  • Qualification:

    Intermediate or Any Graduate
  • Freshers

    with excellent communication skills
  • Experienced candidates:

    Minimum

    1 year

    in Voice Process preferred

Mandatory Documents:

  1. Updated Resume
  2. Aadhar Card Copy

Job Responsibilities:

  • Understand customer needs, clarify queries, research issues, and provide appropriate solutions.
  • Follow predefined communication scripts when required.
  • Build strong customer relationships and ensure high satisfaction by going the extra mile.
  • Maintain accurate and detailed records of customer interactions in the call center system.
  • Coordinate with internal teams to ensure smooth service and resolution.

Requirements:

  • Prior experience in a customer support role is preferred.
  • Strong communication skills in

    English and Hindi

    (fluency is

    mandatory

    ).
  • Excellent phone etiquette, active listening, and customer service orientation.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Flexible to work in rotational shifts.
  • Good typing and documentation skills.

Note:

Excellent fluency in English & Hindi is mandatory.

Interested candidates can share their resume via WhatsApp:

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Apollo TeleHealth logo
Apollo TeleHealth

Telehealth / Healthcare

Chennai

RecommendedJobs for You