Analyst (Pricing B2B) - Customer CoE

About us

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with

BCN Customer COE, as part of Bain’s expert client delivery network, has the vision to lend expertise, speed and competitiveness to Bain’s Pricing, Commercial excellence, Marketing & Customer Experience projects through co-developing and delivering Pricing products, designing Go-to-Market Strategy Solutions and Improve customer experience effectively through client-specific analysis/solutions. In the CoE, we develop products and deliver solutions that help clients identify and fulfil full potential across the entire value chain of sales and customer journey. Also capturing value across – from problem identification, solution designing, and implementation, to capability transfer.

The CoE has fast-paced, dynamic environment with continuous innovation and learning. We offer multitude of professional development opportunities for those who like to problem-solve in an analytical environment. The COE provides a truly global experience with opportunity to work with experts, Bain teams and clients across the world in an inclusive, collaborative and fun-loving team culture. There are also global transfer opportunities for high performers.

What you’ll do

Customer CoE Analyst brings analytical expertise to team’s output by deploying various tools/techniques and helping generate actionable insights for the team. Overtime, analysts learn about various Pricing concepts, how they are applicable to clients/businesses and play a key role in driving the team’s overall output by efficient data analysis, dashboarding and slide creation.

Analysts work under the guidance of a Project Leader/Associate on a day to day basis and are usually staffed 100% on a client/IP project.

CORE RESPONSIBILITIES AND DUTIES:

• Take responsibility for assigned work streams. Effectively understand the work plan, identify and apply the relevant analytical tools for own work stream and execute it
• Ensure zero-defect analysis in own work and ensure key questions are answered in a timely manner. Flag out any potential issues in his/her workstream ahead of time to avoid any last-minute delays in the output.
• Perform sound reality checks and recommend actionable solutions. Brainstorm with the Project Leader/Associate on various aspects of project or IP work.
• Effectively communicate data analysis and insights (via calls/ mails). Deliver clear and structured presentations to BCN team/Bain project team/ Specialists/ Experts etc.
• Share learnings with new team members especially on analytical tools/ pricing analysis
• Consistently seek and provide meaningful and actionable feedback in all interactions; recognize and action feedback for self-professional development

About you

• Candidate should be a graduate with strong academic records and 0-1 years of hands-on experience in data operations, data analytics or consulting with pricing/marketing analytics exposure.
• Should possess good communication and ability to do external research and customer interviews
• Proficiency and experience in analytical tools (such as Alteryx, Tableau) will be preferred.
• Strong skills in Microsoft Excel and PowerPoint and interest in learning new analytical/statistical tools and techniques is required.

What makes us a great place to work

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.