Analyst, ERP Applications

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. The “ Analyst, ERP Applications ” will be based in Chennai, reporting to Manager. What a typical day looks like: Support all Defined Technical / User related issues Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems. Ensure adequate monitoring and controls are in place to ensure stability of the solutions. Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams. Adherence to Service level agreements agreed with the Business. Ensure timely reviews with stakeholders. Ensure minimum ‘MTTR (Mean time to Repair)’ while fixing problems. Follow-up with proper root cause analysis, corrective & preventive actions with an aim to increase ‘MTBF (Mean time between failures)’. Ensure compliance of the systems w.r.t security and SOX requirements. Make final decisions on administrative or operational matters and ensure operations’ effective achievement of objectives. The experience we’re looking to add to our team: Basic understanding on any ERP system - Preferably Baan/Infor LN Trouble shooting job failures and user problems, Root cause identification and analysis, Work exposure in any support organization. Good understanding in any Job scheduler Good exposure in SQL / Linux Operating System Good exposure in Automation tools is added advantage Bachelors degree BCA or BSC /MSC - Computer Science or BE Good Understanding in Linux OS & Oracle SQL Anyone who is looking for IT career and having exposure in other industry can also be considered What you’ll receive for the great work you provide: Health insurance PTO #BB04 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less