Analyst, Customer-Facing Effectiveness

2 - 7 years

11 - 15 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

As a Customer Effectiveness Analyst within our global Go-To-Market-Capabilities (GTMC) Team, youll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using KPIs for sales effectiveness, and ensure global alignment of incentive processes, customer profiling and segmentation analysis, assist in resource allocation and call planning efforts based on segmentation insights, and track sales targets and KPIs within the Customer Facing Hub.

Main responsibilities:

  • Provide support in managing and analyzing incentive plans, ensuring they are effective and aligned with business objectives.
  • Assist in developing data-driven sales targets to drive performance and achieve organizational goals.
  • Support creation of dashboards, creation and analysis of KPIs, to track and monitor sales force effectiveness and efficiency
  • Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh.
  • Assist in customer profiling, segmentation and targeting exercies that align with strategic business goals.
  • Contribute to setting up call plans to enhance sales force efficiency and effectiveness based on segmentation and targeting approaches.

About you

  • Experience: 2+ years of experience within commercial operations (preferable within the healthcare and pharmaceutical industry).
  • Soft and Technical skills: Knowledge of IC and tools like Javelin, Zaidyn, SalesIQ, SQL, SAS etc.; Experience of using analytical tools like Power BI, Qliksense, Tableau, Smartsheet, and Alteryx etc is a plus ; High persistency and resilience.;Proficient of Excel/word/powerpoint; Ability to work collaboratively in a fast-paced environment, effectively communicating complex technical concepts to non-technical stakeholders.; Knowledge of industry-specific trends and market dynamics is a plus.; Strong numeracy, analytical skills and financial acumen.
  • Education: Higher education in Business Administration, Finance or a similar field.
  • Languages: Excellent knowledge of English language (spoken and written).

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Sanofi logo
Sanofi

Pharmaceutical Manufacturing

Paris France

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