Posted:3 days ago|
Platform:
On-site
Full Time
Primary skills: Technology->CRM->Amdocs
• Strong working knowledge in Amdocs CES Billing System, particularly Customer Billing Product (CBP) and its subcomponents.
• Solid Billing domain knowledge is a must, including: o Post-paid Billing o Prepaid Billing o CDR processing and usage flow o Rating and Discounting o Bill Generation and Invoicing o Payments, Collections, Adjustments, and Journaling.
• Good understanding of Amdocs CES Billing configuration, including product offers, rate plans, account hierarchies, and billing cycles.
• Experience with Amdocs billing operational tasks, such as billing cycle execution, job scheduling, and financial transaction processing.
• Strong experience in systems design and development in large-scale billing environments.
• Experience in Service Management within an IT/Telco operations setup, including incident and problem management.
• Exposure to other OSS/BSS systems such as Amdocs CRM, Ordering, Mediation, and optionally Prepaid/Charging systems (e.g., OCS) is a plus.
• Hands-on experience with UNIX/Linux systems, and strong familiarity with SQL, Oracle databases, and working knowledge of WebLogic/Web Servers.
• Proficient in incident and service request handling, from triage to resolution, within agreed SLA timelines.
• Comfortable working with cross-functional and cross-cultural teams, especially when delivering services to international telecom operators.
DigiHelic Solutions Pvt. Ltd.
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