Posted:13 hours ago|
Platform:
Work from Office
Full Time
Dear Candidate, Please find the job description below, At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic qualifications Bachelor's degree Should have team lead experiance. Should know local language Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred qualifications 1+ years of manufacturing or customer-facing environment experience, As part of the next steps, please find the job description and complete the registration process by clicking on the following link - https://amazonvirtualhiring.hirepro.in/registration/incta/ju0f4/apply/?j=58272&e=14312 Once you have successfully completed the registration, you will receive an assessment link. Kindly complete the assessment within 24 hours of receiving it. Upon completion of the assessment and selection we will reach out to you for the further round of interviews. Feel free to reach out to me if you have any queries or issues. Regards, Paromita Email : pardgosw@amazon.com Recruiting Support Amazon
Amazon
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