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3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
As a Site Reliability Engineer at Thomson Reuters, you will be responsible for continually looking to optimize systems and services for security, automation, performance and availability, while ensuring solutions developed, adhere and align to architectural standards. You will be responsible for ensuring that technology systems and related procedures adhere to organizational values. Youll be able to deliver innovative solutions that impact our customers business every day and partner with teammates globally to develop innovative solutions for the best products in the market. We are committed to the growth of our Engineering teams and want people who are just as excited by this as we are! About the Role In this opportunity, as a Site Reliability Engineer you will Work with a wide array of technologies to meet objectives including Windows and Linux Servers MSSQL, MySQL, Oracle and PostgreSQL Database Servers Tomcat, Apache and IIS Applications Servers Jenkins or other CICD tooling Enterprise Storage Software deployment and lifecycle management software Public and Private Cloud Technologies (AWS, Azure preferred), including CICD experience in AWS. Performs daily tasks and ongoing projects relative to operational and application support of TRTA Professional products. These tasks include monitoring, backup / restores, application availability, scheduled / non-scheduled maintenance, release management, code deployment and configuration management. Participates in the implementation, deployment, and maintenance of TRTA Professional online applications and related tooling. Participate in on-call rotation. Drives efficiency and accuracy through scripting, automation, documentation, and continual process improvement. Possess a strong troubleshooting mentality and asks questions about architecture or implementation. Provides support during complex and/or major incidents. Produces, delivers, and maintains appropriate documentation for systems in accordance document control standards and procedures. Collaborates with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes. Identifies risks & issues and takes ownership to deliver appropriate resolutions. Fully familiarizes self with all aspects of the developed code. Work with leadership to provide regular status reports of given project tasks About You Youre a fit our Site Reliability Engineer roles if you have Bachelors degree in computer science, Computer Engineering or Information Systems or equivalent experience 3+ years of experience hosting cloud native applications on the public cloud Solid Windows and/or Open Source (Linux) Systems Administration skillset Experience with Amazon Web Services technologies including Cloud Formation, Elastic Load Balancer, Auto Scaling Groups, Route 53 and Cloud Watch Experience in Azure Services Experience with Software Development Life Cycle and deployment methodologies Experience with migrating large-scale applications to the Public Cloud Experience with automating systems in Python and/or PowerShell Experience with systems that connect to central storage devices, NAS or SAN Experience with monitoring and alerting (Datadog preferred) Experience with containerization of microservices Experience with building CICD pipelines (AWS preferred) Excellent communication and interpersonal skills Fundamental understanding of networking technologies #LI-PS1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 week ago
6.0 - 11.0 years
9 - 13 Lacs
Bengaluru
Work from Office
About the role : In this opportunity, you will: Be a Professional SRE: Implement site reliability engineering and DevOps best practices. Feed non-functional requirements into the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, continuous delivery, security Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions Provide primary operational support and engineering for distributed platforms Act as the go to person for any production issue. Troubleshoot and monitor until successful mitigation, communicate effectively, postmortem and implementation of the learnings. Maintain IaCand CICD and promote best practices for our CI/CD processes Focus on Continuousimprovement andtechnical standardsdrive improvements in productivity,monitoring,toolingand set industry best practices. On-call Rotation:Participate in on-call/shift rotations. When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident Be innovative and curious: Maintain end-to-end security ensuring that we meet best practices standards Keepup-to-datewith emerging cloud technology trends, especially around DevOps, Service Reliability and Security. Adopt pan-TR operation principles to ensure consistency and efficiency Documenting tribal knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it Be collaborative: Extreme collaboration within our teams Canada, US, Mexico and India About you: You're a fit for the role if you have: Bachelors degree in computer science or related field - a must Minimum of 6+ yearsofexperience as DevOps/SRE engineer andCloud engineerwith hands-on experience in AWS cloud technologies. Highly skilled in UNIX/Linux-based Systems Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS. Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh Must have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection and other security controls) Must have 2+ years scripting and programming experience(PowerShell, Bash) Experience or knowledge of Observability toolsDataDog, ELK, SumoLogic, CloudWatch Experience or knowledge with Version Control and CI/CD (Git/ Azure DevOps / JFrog Artifactory) Experience or knowledge writing Infrastructure as Code (IaC) (Terraform / CloudFormation / other) Team player with a can do attitude #LI-SM1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 week ago
4.0 - 9.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About the Role: Grade Level (for internal use): 09 S&P Global - Mobility The Role: TechOps Support Engineer The Team Automotive Insights leverages technology and data science to provide unique insights, forecasts and advisory services spanning every major market and the entire automotive value chainfrom product planning to marketing, sales, and the aftermarket. Technology Operations works collaboratively, both internally and across our customer base, operating in a sharing and learning culture to maintain continuous access to our products. The Impact We are seeking an experienced IT professional to join the Tech Ops support team. The role encompasses building/maintaining IT services to support existing and new product offerings for our Mobility division. Whats in it for you Candidates will work closely with Automotive teams as well as corporate IT teams in a global nature. Key area of focus include exposure to Operating Systems, Web Hosting, Networking, AWS Tools and Operations Support Responsibilities Administer AWS VPC/Applications and Security. Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions. Build and deploy automation processes for Infrastructure as Service. Build and deploy automation processes for installation and patching of third-party software. Plan, build, document, and initiate disaster recovery processes. Interface with Cloud Engineering team for IT design support. Interface with IT Security team and implement security policy. Interface with Operations team to assist with troubleshooting Production Incidents and Requests. Work on initiatives and continuous improvement process around proactive application health monitoring, reporting and technical support. What Were Looking For Minimum 4+ years of work experience in an IT role and being an University Graduate with bachelors degree in computer science, related field, or equivalent experience. Knowledge of Incident management, Problem Management and Change Management. Tech Background with AWS servicesVPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2 and AWS Security Center. Hands-on activities with scripting such as Python, Terraform and Bash. In the instance there isnt an existing team, speak about the business instead. About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the worlds leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, youll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand todays market, reach more customers, and shape the future of automotive mobility. About S&P Global Mobility At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)
Posted 1 week ago
6.0 - 7.0 years
11 - 12 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled Devops Engineer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining both frontend and backend components of our applications using Devops and associated technologies. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performing software solutions that meet our business needs. The ideal candidate will have a strong background in devops, experience with modern frontend frameworks, and a passion for full-stack development. Requirements : Bachelor's degree in Computer Science Engineering, or a related field. 6 to 7+ years of experience in full-stack development, with a strong focus on DevOps. DevOps with AWS Data Engineer - Roles & Responsibilities: Use AWS services like EC2, VPC, S3, IAM, RDS, and Route 53. Automate infrastructure using Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation . Build and maintain CI/CD pipelines using tools AWS CodePipeline, Jenkins,GitLab CI/CD. Cross-Functional Collaboration Automate build, test, and deployment processes for Java applications. Use Ansible , Chef , or AWS Systems Manager for managing configurations across environments. Containerize Java apps using Docker . Deploy and manage containers using Amazon ECS , EKS (Kubernetes) , or Fargate . Monitoring & Logging using Amazon CloudWatch,Prometheus + Grafana,E Stack (Elasticsearch, Logstash, Kibana),AWS X-Ray for distributed tracing manage access with IAM roles/policies . Use AWS Secrets Manager / Parameter Store for managing credentials. Enforce security best practices , encryption, and audits. Automate backups for databases and services using AWS Backup , RDS Snapshots , and S3 lifecycle rules . Implement Disaster Recovery (DR) strategies. Work closely with development teams to integrate DevOps practices. Document pipelines, architecture, and troubleshooting runbooks. Monitor and optimize AWS resource usage. Use AWS Cost Explorer , Budgets , and Savings Plans . Must-Have Skills: Experience working on Linux-based infrastructure. Excellent understanding of Ruby, Python, Perl, and Java . Configuration and managing databases such as MySQL, Mongo. Excellent troubleshooting. Selecting and deploying appropriate CI/CD tools Working knowledge of various tools, open-source technologies, and cloud services. Awareness of critical concepts in DevOps and Agile principles. Managing stakeholders and external interfaces. Setting up tools and required infrastructure. Defining and setting development, testing, release, update, and support processes for DevOps operation. Have the technical skills to review, verify, and validate the software code developed in the project. Interview Mode : F2F for who are residing in Hyderabad / Zoom for other states Location : 43/A, MLA Colony,Road no 12, Banjara Hills, 500034 Time : 2 - 4pm
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Experience in Modernizing applications to Container based platform using EKS, ECS, Fargat Proven experience on using DevOps tools during Modernization. Solid experience around No-SQL database. Should have used Orchestration engine like Kubernetes, Mesos Java8, spring boot, sql, Postgres DB and AWS Secondary Skills: React, redux, JavaScript Experience level knowledge on AWS Deployment Services, AWS beanstalk, AWS tools & SDK, AWS Cloud9, AWS CodeStar, AWS Command line interface etc and hands on experience on AWS ECS, AWS ECR, AWS EKS, AWS Fargate, AWS Lambda function, Elastic Chache, S3 objects, API Gateway, AWS Cloud Watch and AWS SNS Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Creative problem-solving skills and superb communication Skill. Should have worked on at least 3 engagements modernizing client applications to Container based solutions. Should be expert in any of the programming languages like Java, .NET, Node .js, Python, Ruby, Angular .js Preferred technical and professional experience Experience in distributed/scalable systems Knowledge of standard tools for optimizing and testing code Knowledge/Experience of Development/Build/Deploy/Test life cycle
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Experience in Modernizing applications to Container based platform using EKS, ECS, Fargate Proven experience on using DevOps tools during Modernization. Solid experience around No-SQL database. Should have used Orchestration engine like Kubernetes, Mesos Java8, spring boot, sql, Postgres DB and AWS Secondary Skills: React, redux , JavaScript Experience level knowledge on AWS Deployment Services, AWS beanstalk, AWS tools & SDK, AWS Cloud9, AWS CodeStar, AWS Command line interface etc and hands on experience on AWS ECS, AWS ECR, AWS EKS, AWS Fargate, AWS Lambda function, Elastic Chache, S3 objects, API Gateway, AWS Cloud Watch and AWS SNS Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Creative problem-solving skills and superb communication Skill. Should have worked on at least 3 engagements modernizing client applications to Container based solutions. Should be expert in any of the programming languages like Java, .NET, Node .js, Python, Ruby, Angular .js Preferred technical and professional experience Experience in distributed/scalable systems Knowledge of standard tools for optimizing and testing code Knowledge/Experience of Development/Build/Deploy/Test life cycle
Posted 1 week ago
3.0 - 8.0 years
5 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : AWS Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the existing infrastructure. You will also engage in troubleshooting and optimizing applications to enhance performance and user experience, while adhering to best practices in software development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and methodologies.- Quickly identify, troubleshoot, and fix failures to minimize downtime.- To ensure the SLAs and OLAs are met within the timelines such that operation excellence is met. Professional & Technical Skills: - Must To Have Skills: Proficiency in AWS Operations.- Strong understanding of cloud architecture and services.- Experience with application development frameworks and tools.- Familiarity with DevOps practices and CI/CD pipelines.- Ability to troubleshoot and resolve application issues efficiently.- Strong understanding of cloud networking concepts including VPC design, subnets, routing, security groups, and implementing scalable solutions using AWS Elastic Load Balancer (ALB/NLB).- Practical experience in setting up and maintaining observability tools such as Prometheus, Grafana, CloudWatch, ELK stack for proactive system monitoring and alerting.- Hands-on expertise in containerizing applications using Docker and deploying/managing them in orchestrated environments such as Kubernetes or ECS.- Proven experience designing, deploying, and managing cloud infrastructure using Terraform, including writing reusable modules and managing state across environments.- Good problem solving skills - The ability to quickly identify, analyze, and resolve issues is vital.- Effective Communication - Strong communication skills are necessary for collaborating with cross- functional teams and documenting processes and changes.- Time Management - Efficiently managing time and prioritizing tasks is vital in operations support.- The candidate should have minimum 3 years of experience in AWS Operations. Additional Information:- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Working both individually and on a team to deliver work on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and Log Insight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Chennai
Work from Office
Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and LogInsight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots)
Posted 1 week ago
2.0 - 4.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Monitoring of Windows and Linux OS environments Basic SAP system monitoring and alert interpretation Familiarity with ServiceNow for ticket documentation Understanding of job scheduling tools (e.g., Redwood, Control-M, cron) Basic troubleshooting using predefined run books Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) High sense of urgency and proactiveness Strong teamwork and collaboration Good English communication skills Customer care orientation Attention to detail and responsibility in task execution Nice to Have: Basic scripting (PowerShell, Bash) for log and alert checks Exposure to cloud monitoring (e.g., AWS CloudWatch, Azure Monitor) Knowledge of ITSM processes and incident management Familiarity with application logs and performance metrics Roles and Responsibilities 24x7 monitoring of infrastructure, applications and scheduled jobs Detect and triage alerts; initiate runbook-based actions Document and update incidents accurately in ServiceNow Escalate issues following incident handling procedures Collaborate with peers and communicate effectively with support teams
Posted 1 week ago
3.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Position Overview As a Software Engineer in Test II, you will play a critical role in ensuring the quality and performance of our News and Competitive Data Analysis Platform. You’ll collaborate closely with product managers, engineering leads, and DevOps to understand customer needs, define test strategies, and translate product requirements into comprehensive test plans—covering both manual and automated test cases You will contribute to building robust, scalable, and efficient testing systems across our Python/Django-based microservices, React frontends, and event-driven pipelines leveraging RabbitMQ and Celery. Your responsibilities will include performance testing, system load simulations, and optimization validations, especially across high-throughput services like Solr-powered search and PostgreSQL-based data retrieval. You’ll have the full power of AWS at your disposal while you focus on building and testing Serverless solutions (either brand new or assisting in migrating services to Serverless). As part of our core governance teams, your team will fully own their services (from code to deployment and monitoring), you’ll participate in feature design and architecture discussion and regularly demo to the entire department. Key Responsibilities Provide strong QA working across multiple teams, and influencing engineering culture and practices. Create and document test strategies and automated solutions for functional and non-functional testing. Work in a collaborative environment where you regularly pair, plan, and execute tasks as a team and strive to optimize your team’s Lead Time, Deployment Frequency, Mean-time-to-recovery, and Change Failure Rate. Create and review test scenarios and cases based on specifications, keep them updated, provide test estimates, and execute test cases. Analyze test results, investigate failures, and accurately record and follow through on defects to resolution. Familiarity with test management tools (e.g., JIRA, Zephyr). Conduct testing and validation of automated processes to ensure accuracy and reliability. Monitoring application performance and responding to incidents. What you need to succeed Bachelor’s degree in Engineering, Math, or a related field with 3+ years of software QA experience. Experience in both manual and automation testing by preparing exhaustive test cases (Regression , Integration , System , and/or Sanity Test cases) Experience with PyTest for testing APIs, back-end services. Experience in UI automation testing, preferably with Cypress (Or Selenium) Experience with test data preparation, mocking & stubbing Familiarity with test management tools (e.g., JIRA, Zephyr). Aware of end-to-end QA lifecycles Aware of continuous integration tools like CodePipeline or Jenkins. Experience or Aware of performance, load, and stress testing. Good to have AWS experience that includes AWS Serverless Framework (Lambda , Fargate etc) testing, Monitoring & Observability services ( like AWS Cloudwatch ) , Data warehousing ecosystems services
Posted 1 week ago
10.0 - 15.0 years
12 - 22 Lacs
Pune
Hybrid
So, what’s the role all about? The Senior Specialist Technical Support Engineer role is to deliver technical support to end users about how to use and administer the NICE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. We are seeking a highly skilled and experienced Senior Specialist Technical Support Engineer to join our global support team. In this role, you will be responsible for diagnosing and resolving complex performance issues in large-scale SaaS applications hosted on AWS. You will work closely with engineering, DevOps, and customer success teams to ensure our customers receive world-class support and performance optimization. How will you make an impact? Serve as a subject matter expert in troubleshooting performance issues across distributed SaaS environments in AWS. Interfacing with various R&D groups, Customer Support teams, Business Partners and Customers Globally to address CSS Recording and Compliance application related product issues and resolve high-level issues. Analyze logs, metrics, and traces using tools like CloudWatch, X-Ray, Datadog, New Relic, or similar. Collaborate with development and operations teams to identify root causes and implement long-term solutions. Provide technical guidance and mentorship to junior support engineers. Act as an escalation point for critical customer issues, ensuring timely resolution and communication. Develop and maintain runbooks, knowledge base articles, and diagnostic tools to improve support efficiency. Participate in on-call rotations and incident response efforts. Have you got what it takes? 10+ years of experience in technical support, site reliability engineering, or performance engineering roles. Deep understanding of AWS services such as EC2, RDS, S3, Lambda, ELB, ECS/EKS, and CloudFormation. Proven experience troubleshooting performance issues in high-availability, multi-tenant SaaS environments. Strong knowledge of networking, load balancing, and distributed systems. Proficiency in scripting languages (e.g., Python, Bash) and familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation). Excellent communication and customer-facing skills. Preferred Qualifications: AWS certifications (e.g., Solutions Architect, DevOps Engineer). Experience with observability platforms (e.g., Prometheus, Grafana, Splunk). Familiarity with CI/CD pipelines and DevOps practices. Experience working in ITIL or similar support frameworks. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7554 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 week ago
8.0 - 13.0 years
15 - 25 Lacs
Gurugram
Remote
Minimum 6 years of hands-on experience deploying, enhancing, and troubleshooting foundational AWS Services (EC2, S3, RDS, VPC, CloudTrail, CloudFront, Lambda, EKS, ECS, etc.) • 3+ years of experience with serverless technologies, services, and container technologies (Docker, Kubernetes, etc.) o Manage Kubernetes charts using helm. o Managed production application deployments in Kubernetes cluster using KubeCTL. o Expertise in deploying distributed apps with containers (Docker) & orchestration (Kubernetes EKS,). o Experience in infrastructure-as-code tools for provisioning and managing Kubernetes infrastructure. o (Preferred) Certification in container orchestration systems and/or Certified Kubernetes Administrator. o Experience with Log Management and Analytics tools such as Splunk / ELK • 3+ years of experience with writing, debugging, and enhancing Terraform to write infrastructure as code to create scrips for EKS, EC2, S3, and other AWS services. o Expertise with working with Terraform Key features such as Infrastructure as code, execution plans, resource graphs, and change automation. o Implemented cluster services using Kubernetes and docker to manage local deployments in Kubernetes by building self-hosted Kubernetes clusters using Terraform. o Managed provisioning of AWS infrastructure using Terraform. o Develop and maintain infrastructure-as-code solutions using Terraform. • Ability to write scripts in JavaScript, Bash, Python, Typescript, or similar languages. • Able to work independently and as a team to architect and implement new solutions and technologies. • Very strong written and verbal communication skills; the ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level. • Ability to identify, evaluate, learn, and POC new technologies for implementation. • Experience in designing and implementing highly resilient AWS solutions.
Posted 1 week ago
6.0 - 8.0 years
11 - 12 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled Devops Engineer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining both frontend and backend components of our applications using Devops and associated technologies. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performing software solutions that meet our business needs. The ideal candidate will have a strong background in devops, experience with modern frontend frameworks, and a passion for full-stack development. Requirements : Bachelor's degree in Computer Science Engineering, or a related field. 6 to 8+ years of experience in full-stack development, with a strong focus on DevOps. DevOps with AWS Data Engineer - Roles & Responsibilities: Use AWS services like EC2, VPC, S3, IAM, RDS, and Route 53. Automate infrastructure using Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation . Build and maintain CI/CD pipelines using tools AWS CodePipeline, Jenkins,GitLab CI/CD. Cross-Functional Collaboration Automate build, test, and deployment processes for Java applications. Use Ansible , Chef , or AWS Systems Manager for managing configurations across environments. Containerize Java apps using Docker . Deploy and manage containers using Amazon ECS , EKS (Kubernetes) , or Fargate . Monitoring & Logging using Amazon CloudWatch,Prometheus + Grafana,E Stack (Elasticsearch, Logstash, Kibana),AWS X-Ray for distributed tracing manage access with IAM roles/policies . Use AWS Secrets Manager / Parameter Store for managing credentials. Enforce security best practices , encryption, and audits. Automate backups for databases and services using AWS Backup , RDS Snapshots , and S3 lifecycle rules . Implement Disaster Recovery (DR) strategies. Work closely with development teams to integrate DevOps practices. Document pipelines, architecture, and troubleshooting runbooks. Monitor and optimize AWS resource usage. Use AWS Cost Explorer , Budgets , and Savings Plans . Must-Have Skills: Experience working on Linux-based infrastructure. Excellent understanding of Ruby, Python, Perl, and Java . Configuration and managing databases such as MySQL, Mongo. Excellent troubleshooting. Selecting and deploying appropriate CI/CD tools Working knowledge of various tools, open-source technologies, and cloud services. Awareness of critical concepts in DevOps and Agile principles. Managing stakeholders and external interfaces. Setting up tools and required infrastructure. Defining and setting development, testing, release, update, and support processes for DevOps operation. Have the technical skills to review, verify, and validate the software code developed in the project. Interview Mode : F2F for who are residing in Hyderabad / Zoom for other states Location : 43/A, MLA Colony,Road no 12, Banjara Hills, 500034 Time : 2 - 4pm
Posted 1 week ago
10.0 - 15.0 years
22 - 37 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to dive headfirst into the captivating world of data engineering at Kyndryl? As a Data Engineer, you'll be the visionary behind our data platforms, crafting them into powerful tools for decision-makers. Your role? Ensuring a treasure trove of pristine, harmonized data is at everyone's fingertips. As an AWS Data Engineer at Kyndryl, you will be responsible for designing, building, and maintaining scalable, secure, and high-performing data pipelines using AWS cloud-native services. This role requires extensive hands-on experience with both real-time and batch data processing, expertise in cloud-based ETL/ELT architectures, and a commitment to delivering clean, reliable, and well-modeled datasets. Key Responsibilities: Design and develop scalable, secure, and fault-tolerant data pipelines utilizing AWS services such as Glue, Lambda, Kinesis, S3, EMR, Step Functions, and Athena. Create and maintain ETL/ELT workflows to support both structured and unstructured data ingestion from various sources, including RDBMS, APIs, SFTP, and Streaming. Optimize data pipelines for performance, scalability, and cost-efficiency. Develop and manage data models, data lakes, and data warehouses on AWS platforms (e.g., Redshift, Lake Formation). Collaborate with DevOps teams to implement CI/CD and infrastructure as code (IaC) for data pipelines using CloudFormation or Terraform. Ensure data quality, validation, lineage, and governance through tools such as AWS Glue Data Catalog and AWS Lake Formation. Work in concert with data scientists, analysts, and application teams to deliver data-driven solutions. Monitor, troubleshoot, and resolve issues in production pipelines. Stay abreast of AWS advancements and recommend improvements where applicable. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Bachelor’s or master’s degree in computer science, Engineering, or a related field Over 8 years of experience in data engineering More than 3 years of experience with the AWS data ecosystem Strong experience with Pyspark, SQL, and Python Proficiency in AWS services: Glue, S3, Redshift, EMR, Lambda, Kinesis, CloudWatch, Athena, Step Functions Familiarity with data modelling concepts, dimensional models, and data lake architectures Experience with CI/CD, GitHub Actions, CloudFormation/Terraform Understanding of data governance, privacy, and security best practices Strong problem-solving and communication skills Preferred Skills and Experience Experience working as a Data Engineer and/or in cloud modernization. Experience with AWS Lake Formation and Data Catalog for metadata management. Knowledge of Databricks, Snowflake, or BigQuery for data analytics. AWS Certified Data Engineer or AWS Certified Solutions Architect is a plus. Strong problem-solving and analytical thinking. Excellent communication and collaboration abilities. Ability to work independently and in agile teams. A proactive approach to identifying and addressing challenges in data workflows. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 week ago
12.0 - 18.0 years
35 - 45 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
Job Summary We are seeking an experienced Amazon Connect Architect with 12 to 15 years of experience to design, develop and implement scalable and reliable cloud-based contact center solutions using Amazon Connect and AWS ecosystem services You will play a key role in translating business needs into technical solutions and lead implementation across clients or business units Key Responsibilities Architect and design contact center solutions using Amazon Connect and AWS services like Lambda Lex DynamoDB S3 and CloudWatch Lead the endtoend implementation and configuration of Amazon Connect Integrate Amazon Connect with CRMs, Salesforce, ServiceNow etc, ticketing systems, and third-party tools Define call flows IVR designs, routing profiles and queue configurations Implement Contact Lens realtime metrics and historical reporting Collaborate with cross-functional teams, developers, business analysts project managers Create technical documentation diagrams and handoff materials Stay updated on AWS best practices and new Amazon Connect features Provide technical leadership and mentorship to development support teams Required Skills Proven experience designing and deploying Amazon Connect solutions Strong hands-on knowledge of AWS Lambda, IAM, S3, DynamoDB, Kinesis, and CloudFormation Experience with Amazon Lex and AIML for voice bots Proficiency in programming scripting JavaScript, Node.js Familiarity with CRM integrations especially Salesforce Service Cloud Voice Understanding of telephony concepts SIP DID ACD IVR CTI Experience with CICD pipelines and version control Git Strong documentation and communication skills Preferred Skills AWS Certified Solutions Architect or Amazon Connect accreditation
Posted 1 week ago
8.0 - 13.0 years
22 - 30 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
LOCATION: PAN INDIA Experience: 8+ years Support Model: 24x7 rotational Role Overview: Handle service delivery and ensure performance across all Amazon Connect support areas. Oversee overall support operations, enhancements, and system updates. Act as primary escalation point for incidents. Manage SLAs and ensure service standards are met. Identify process gaps and implement improvements. Lead and mentor Junior engineers. Maintain relationships with internal and external stakeholders. Skills Required: Deep hands-on experience with Amazon Connect Strong knowledge of AWS Lambda, DynamoDB, S3 In-depth understanding of contact flows, queues, routing profile, quick connect, telephony config, and call routing Strong troubleshooting skills in WebRTC and voice issues Experience with CloudWatch, Connect Metrics, CI/CD pipelines Experience integrating with Salesforce. (Service Cloud Voice) Good documentation and process improvement capability Strong leadership and communication skills
Posted 1 week ago
3.0 - 8.0 years
15 - 25 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
LOCATION: PAN INDIA Experience: 3-5 years Support Model: 24x7 rotational Role Overview: Provide support on Amazon Connect-related incidents and user issues. Handle basic troubleshooting of voice, call routing, and UI-based configurations. Support change announcements and basic deployment activities. Coordinate with L2/L3 engineers for escalation. Maintain documentation and update knowledge base. Skills Required: Hands-on experience with Amazon Connect (basic flows, routing, and settings) Exposure to AWS Lambda, S3, DynamoDB Basic understanding of WebRTC and voice troubleshooting Familiar with CloudWatch, Connect Metrics Willingness to learn Salesforce integration. (Service Cloud Voice) Strong willingness to work in support model and take ownership Experience: 5-8 years Support Model: 24x7 rotational Role Overview: Provide L2 level support for Amazon Connect and associated AWS services. Address incidents and troubleshoot system or telephony-related issues. Support service delivery and ensure announced changes are implemented. Maintain SLAs and escalate where required. Contribute to documentation and improvement plans. Support deployment through CI/CD pipeline. Skills Required: Strong hands-on experience with Amazon Connect Working knowledge of Lambda, DynamoDB, S3 Good understanding of call flows, routing, and WebRTC troubleshooting Familiarity with CloudWatch, Connect Metrics, CI/CD Exposure to Salesforce integration helpful. (Service Cloud Voice) Ability to work independently with issue resolution Good communication and support handling
Posted 1 week ago
7.0 - 8.0 years
11 - 12 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled Devops Engineer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining both frontend and backend components of our applications using Devops and associated technologies. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performing software solutions that meet our business needs. The ideal candidate will have a strong background in devops, experience with modern frontend frameworks, and a passion for full-stack development. Requirements : Bachelor's degree in Computer Science Engineering, or a related field. 7 to 8+ years of experience in full-stack development, with a strong focus on DevOps. DevOps with AWS Data Engineer - Roles & Responsibilities: Use AWS services like EC2, VPC, S3, IAM, RDS, and Route 53. Automate infrastructure using Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation . Build and maintain CI/CD pipelines using tools AWS CodePipeline, Jenkins,GitLab CI/CD. Cross-Functional Collaboration Automate build, test, and deployment processes for Java applications. Use Ansible , Chef , or AWS Systems Manager for managing configurations across environments. Containerize Java apps using Docker . Deploy and manage containers using Amazon ECS , EKS (Kubernetes) , or Fargate . Monitoring & Logging using Amazon CloudWatch,Prometheus + Grafana,E Stack (Elasticsearch, Logstash, Kibana),AWS X-Ray for distributed tracing manage access with IAM roles/policies . Use AWS Secrets Manager / Parameter Store for managing credentials. Enforce security best practices , encryption, and audits. Automate backups for databases and services using AWS Backup , RDS Snapshots , and S3 lifecycle rules . Implement Disaster Recovery (DR) strategies. Work closely with development teams to integrate DevOps practices. Document pipelines, architecture, and troubleshooting runbooks. Monitor and optimize AWS resource usage. Use AWS Cost Explorer , Budgets , and Savings Plans . Must-Have Skills: Experience working on Linux-based infrastructure. Excellent understanding of Ruby, Python, Perl, and Java . Configuration and managing databases such as MySQL, Mongo. Excellent troubleshooting. Selecting and deploying appropriate CI/CD tools Working knowledge of various tools, open-source technologies, and cloud services. Awareness of critical concepts in DevOps and Agile principles. Managing stakeholders and external interfaces. Setting up tools and required infrastructure. Defining and setting development, testing, release, update, and support processes for DevOps operation. Have the technical skills to review, verify, and validate the software code developed in the project. Interview Mode : F2F for who are residing in Hyderabad / Zoom for other states Location : 43/A, MLA Colony,Road no 12, Banjara Hills, 500034 Time : 2 - 4pm
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Coimbatore
Work from Office
The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Engineer L0 - Scheduling and Alerting, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation- lets talk! Reporting to the Sr. Manager of IT Services, the IT Engineer Associate is responsible for supporting multiple applications across the organization, which include Windows, AD, Citrix, Office 365 and additional applications like PagerDuty, Redwood CPP that you will be trained. As a member of our well-respected IT team, you will enjoy a wide variety of self-directed work within a supportive team environment. A positive attitude with the desire to focus on and please the customer, including the ability to quickly understand the customers point of view, will be key success factors in your role. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Monitor event alerts, acknowledge and, when appropriate, escalate to the next level support team(s). Perform in-depth monitoring for P1 and P2 critical applications and basic monitoring for P3, P4 applications. Notify Outage Management Team as the first point of contact for critical P1 and P2 alerts to ensure timely escalation and resolution. Schedule jobs in SAP tool for different systems, ensure successful runs and restart when required. Cleanup NAS backup server files. Prepare weekly error report and ensure tickets are created for all failed jobs. Prepare weekly & monthly Task performance/ Aging reports, drive aging calls with wider team and ensure tickets are closed on time/record justification if required. Support IT changes, prioritizing change requests, assessing impact, and accepting changes which meet requirements. Maintain internal knowledge repository. Manage ticketed query system and ensure queries and resolutions are tracked and kept up to date. QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience within an enterprise level corporate IT environment is required. Experience in IT monitoring is highly desirable. Direct experience with Jenkins, Nprinting, Cloudwatch, Qlikview, SolarWinds, Redwood, OpManager and/or PagerDuty is highly desirable. Certifications in AWS or ITIL is a plus. KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Knowledge of ITIL based Incident, Problem and Change Management processes. Strong problem solving and analytical skills. Ability to self-start and to effectively participate in a team environment. Ability to be an on-call escalation point for production support and scheduled off-hours/weekend work if/when required. Ability to focus on the customer and to adhere to processes defined for customer issue handling. Ability to examine, summarize, and effectively present data when required. Commitment to high professional and ethical standards in a diverse workplace. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:
Posted 1 week ago
4.0 - 7.0 years
9 - 12 Lacs
Pune
Hybrid
So, what’s the role all about? In NiCE as a Senior Software professional specializing in designing, developing, and maintaining applications and systems using the Java programming language. They play a critical role in building scalable, robust, and high-performing applications for a variety of industries, including finance, healthcare, technology, and e-commerce How will you make an impact? Working knowledge of unit testing Working knowledge of user stories or use cases Working knowledge of design patterns or equivalent experience. Working knowledge of object-oriented software design. Team Player Have you got what it takes? Bachelor’s degree in computer science, Business Information Systems or related field or equivalent work experience is required. 4+ year (SE) experience in software development Well established technical problem-solving skills. Experience in Java, spring boot and microservices. Experience with Kafka, Kinesis, KDA, Apache Flink Experience in Kubernetes operators, Grafana, Prometheus Experience with AWS Technology including (EKS, EMR, S3, Kinesis, Lambda’s, Firehose, IAM, CloudWatch, etc) You will have an advantage if you also have: Experience with Snowflake or any DWH solution. Excellent communication skills, problem-solving skills, decision-making skills Experience in Databases Experience in CI/CD, git, GitHub Actions Jenkins based pipeline deployments. Strong experience in SQL What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6965 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 week ago
5.0 - 8.0 years
15 - 19 Lacs
Pune
Hybrid
So, what’s the role all about? Seeking a skilled and experienced DevOps Engineer in designing, producing, and testing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given. How will you make an impact? Design, implement, and maintain CI/CD pipelines using Jenkins to support automated builds, testing, and deployments. Manage and optimize AWS infrastructure for scalability, reliability, and cost-effectiveness. To streamline operational workflows and develop automation scripts and tools using shell scripting and other programming languages. Collaborate with cross-functional teams (Development, QA, Operations) to ensure seamless software delivery and deployment. Monitor and troubleshoot infrastructure, build failures, and deployment issues to ensure high availability and performance. Implement and maintain robust configuration management practices and infrastructure-as-code principles. Document processes, systems, and configurations to ensure knowledge sharing and maintain operational consistency. Performing ongoing maintenance and upgrades (Production & non-production) Occasional weekend or after-hours work as needed Have you got what it takes? Experience: 5-8 years in DevOps or a similar role. Cloud Expertise: Proficient in AWS services such as EC2, S3, RDS, Lambda, IAM, CloudFormation, or similar. CI/CD Tools: Hands-on experience with Jenkins pipelines (declarative and scripted). Scripting Skills: Proficiency in either shell scripting or powershell Programming Knowledge: Familiarity with at least one programming language (e.g., Python, Java, or Go). IMP: Scripting/Programming is integral to this role and will be a key focus in the interview process. Version Control: Experience with Git and Git-based workflows. Monitoring Tools: Familiarity with tools like CloudWatch, Prometheus, or similar. Problem-solving: Strong analytical and troubleshooting skills in a fast-paced environment. CDK Knowledge in AWS DevOps. You will have an advantage if you also have: Prior experience in Development or Automation is a significant advantage. Windows system administration is a significant advantage. Experience with monitoring and log analysis tools is an advantage. Jenkins pipeline knowledge What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7318 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 2 weeks ago
3.0 - 8.0 years
7 - 15 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
R As a Senior Cloud Operations Engineer you will provide front-line AWS support for Mission Cloud customers. You will work to resolve cases in-house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support cases. You will ensure customers feel heard and hold AWS to a high standard while working as part of a global 24x7x365 team. Senior Cloud Operations Engineers work four ten hour shifts a week or five eight hour shifts. This position is 100% remote. Responsibilities: Lead advance troubleshooting and provide guidance on AWS environments, ensuring optimal cloud performance and security for customers through support ticket platform Independently manage and resolve complex customer-facing cases related to AWS Services and leverage AWS expertise to guide customers on how to troubleshoot, make changes to, or setup AWS resources. Act as a senior escalation point for AWS support and resolve cases in house, where possible, to provide an excellent customer experience Advocate for customers when cases are escalated to AWS and help expedite and facilitate a positive resolution of the case Lead root cause analysis for recurring customer issues, joining calls with customers on a frequent basis to assist in live troubleshooting and explanations of AWS services to expedite resolution of customer-submitted cases. Collaborate with internal teams, escalate issues, and leverage available resources to deliver a positive customer experience Work a shift schedule to provide 24x7 support. Maintain knowledge of current AWS services Provide an excellent customer experience in every customer interaction Train and mentor junior engineers, building and iterating through existing technical documentation to further enable entry level engineers. Shift timings: Sunday-Wednesday: 6:30 PM 4:30 AM IST OR 11:30 PM IST- 9:30 IST Cab and shift allowances will be provided. Hybrid model.
Posted 2 weeks ago
5.0 - 7.0 years
11 - 12 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled Devops Engineer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining both frontend and backend components of our applications using Devops and associated technologies. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performing software solutions that meet our business needs. The ideal candidate will have a strong background in devops, experience with modern frontend frameworks, and a passion for full-stack development. Requirements : Bachelor's degree in Computer Science Engineering, or a related field. 5 to 7+ years of experience in full-stack development, with a strong focus on DevOps. DevOps with AWS Data Engineer - Roles & Responsibilities: Use AWS services like EC2, VPC, S3, IAM, RDS, and Route 53. Automate infrastructure using Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation . Build and maintain CI/CD pipelines using tools AWS CodePipeline, Jenkins,GitLab CI/CD. Cross-Functional Collaboration Automate build, test, and deployment processes for Java applications. Use Ansible , Chef , or AWS Systems Manager for managing configurations across environments. Containerize Java apps using Docker . Deploy and manage containers using Amazon ECS , EKS (Kubernetes) , or Fargate . Monitoring & Logging using Amazon CloudWatch,Prometheus + Grafana,E Stack (Elasticsearch, Logstash, Kibana),AWS X-Ray for distributed tracing manage access with IAM roles/policies . Use AWS Secrets Manager / Parameter Store for managing credentials. Enforce security best practices , encryption, and audits. Automate backups for databases and services using AWS Backup , RDS Snapshots , and S3 lifecycle rules . Implement Disaster Recovery (DR) strategies. Work closely with development teams to integrate DevOps practices. Document pipelines, architecture, and troubleshooting runbooks. Monitor and optimize AWS resource usage. Use AWS Cost Explorer , Budgets , and Savings Plans . Must-Have Skills: Experience working on Linux-based infrastructure. Excellent understanding of Ruby, Python, Perl, and Java . Configuration and managing databases such as MySQL, Mongo. Excellent troubleshooting. Selecting and deploying appropriate CI/CD tools Working knowledge of various tools, open-source technologies, and cloud services. Awareness of critical concepts in DevOps and Agile principles. Managing stakeholders and external interfaces. Setting up tools and required infrastructure. Defining and setting development, testing, release, update, and support processes for DevOps operation. Have the technical skills to review, verify, and validate the software code developed in the project. Interview Mode : F2F for who are residing in Hyderabad / Zoom for other states Location : 43/A, MLA Colony,Road no 12, Banjara Hills, 500034 Time : 2 - 4pm
Posted 2 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Okta is seeking a highly skilled Full-Stack Engineer with deep expertise in AWS Bedrock, generative AI, and modern software development to join our fast-moving team at the intersection of developer experience, machine learning, and enterprise software. As part of the Okta Business Technology (BT) team, you will build cutting-edge tools that make AI development intuitive, collaborative, and scalable. If you're passionate about building next-generation AI applications and empowering developers through innovative platforms, this is the role for youJob Duties and Responsibilities Design and develop full-stack applications that integrate seamlessly with Amazon Bedrock AI agents. Build scalable, production-grade AI/ML solutions using AWS Bedrock and the AWS Agent Development Kit. Implement back-end services and APIs to interact with foundation models for tasks such as automated sourcing, content generation, and prompt orchestration. Create intuitive and performant front-end interfaces using Angular that connect with GenAI capabilities. Ensure seamless integration of LLMs and foundation models into the broader application architecture. Explore and rapidly prototype with the latest LLMs and GenAI tools to iterate on new capabilities and features. Build sophisticated AI workflows using knowledge bases, guardrails, and prompt chaining/flows. Deploy and maintain enterprise-ready GenAI applications at scale. Collaborate with business analysts to understand customer needs and use cases, and work with the team to design, develop POCs to test, implement & support solutions Foster strong relationships with teammates, customers, and vendors to facilitate effective communication and collaboration throughout the project lifecycle Perform in-depth analysis of requirements, ensuring compatibility and adherence to established standards and best practicesRequired Skills: 7+ years of robust experience with hands-on development & design experience 3+ years of experience in one or more of the following areasDeep Learning, LLMs, NLP, Speech, Conversational AI, AI Infrastructure, Fine-tuning, and optimizations of PyTorch models. Software development experience in languages like Python (must have) and one from the optional (Go, Rust, and C/C++). Experience with at least one LLM such as Llama, GPT, Claude, Falcon, Gemini, etc. Expertise in AWS Bedrock and the AWS Agent Development Kit is mandatory Hands-on experience with Python libraries including boto3, NumPy, Pandas, TensorFlow or PyTorch, and Hugging Face Transformers Solid understanding of the AWS ecosystem (e.g., CloudWatch, Step Functions, Kinesis, Lambda) Familiarity with full software development lifecycle, including version control, CI/CD, code reviews, automated testing, and production monitoring Knowledge about the ERP, HR technology and Legal business processes is an advantageEducation and Certifications Bachelors degree in Computer Science or a related field, or equivalent practical experience AWS certifications (e.g., AWS Certified Solutions Architect, Machine Learning Specialty) are a plus Experience working with large-scale generative AI or LLM-based applications Knowledge of secure application development and data privacy practices in AI/ML workloads"This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment."
Posted 2 weeks ago
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