About the Role
As Assistant Manager - F&E, youll build a robust and performance centric supply chain. And, youll achieve it by forging strong collaborations with the Business and Data teams.
Youll work closely with the Operations Team in order to serve our users better. To this end, youll also lead key initiatives and impactful projects to revamp the very way we serve our customers
Your guiding question in this role will be How can we build robust, performance centric and cost centric supply chain with keeping customer experience at max Youll answer this question every day through performance-centric, cost-effective designs and processes. Youll also own the performance metric for Fulfillment and Experience in your charter.
What you will do
- Owning the operational metrics associated with programs for driving performance and compliances.
- Manage Internal and external stakeholders.
- Partner with the 3PLs to develop new processes and driving performance metrics.
- Spearhead business process improvements to positively affect operational efficiencies.
- Identify potential points of continuous improvement to fill in existing process gaps.
- Partner with analytics, product, fulfillment, 3PL and leadership teams to improve user experience and reduce business costs.
- Conduct data analysis to develop insights and identify areas of improvement.
What you will need
- Bachelors degree in any discipline
- 2-4 years of work experience in start-ups/consumer internet companies/management consulting / operations / e-commerce
- Strong data-driven mindset to solve problems
- Strong analytical and problem solving skills
- Proven ability to form points of view on business implications
- Proven track record of defining and driving initiatives with minimal supervision
- Proficiency in Excel
- SQL experience will be a plus
- Expertise in multi-front stakeholder management