AM / DM - P&C Insurance Operations

AM/DM - P&C Insurance Operations - 7+ Years - Bengaluru

Property and Casualty (P&C) Insurance Operations

Location

Your Future Employer

Responsibilities

1. Oversee day-to-day operations of Property and Casualty insurance processes, ensuring adherence to SLAs and quality benchmarks.
2. Lead service transition and onboarding initiatives for new insurance processes or clients.
3. Manage team performance, drive productivity metrics, and handle escalations within operations.
4. Implement effective shrinkage and attrition management strategies to maintain workforce stability.

Requirements

1. 7+ years of experience in insurance operations, with a strong focus on Property and Casualty insurance.
2. Hands-on experience managing international P&C operations, especially US-based processes.
3. Willingness to work night shifts (6 PM IST to 3 AM IST) in a hybrid work environment.
4. For Assistant Manager: Minimum 7 years of experience, including at least 1.52 years of documented team lead experience.
5. For Deputy Manager: Minimum 10 years of experience, including at least 3 years of team lead experience on paper.
6. Bachelor's degree is mandatory; insurance certifications/designations will be an added advantage.

What is in it for you

1. Leadership role in high-impact P&C insurance operations.
2. Global exposure and collaboration with onshore stakeholders.

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