AI product & tech lead - B2B

Company Description

Franchise India, established in 1999, is Asia’s largest integrated franchise solution company and a leading authority on franchising, retail, and licensing. With a proven track record, Franchise India has assisted countless investors in choosing the right franchise and facilitated domestic and international franchise expansion for numerous organizations. The company is built upon the core values of knowledge, opportunity, network, and success, making it a trusted guide for businesses and individuals in the franchise ecosystem.

Role Description

This is a full-time, on-site role based in Faridabad for an AI Product & Tech Lead - B2B. The primary responsibilities include managing AI-related technology products, leading development teams, identifying and solving technical challenges, and ensuring product alignment with business objectives. The individual will collaborate with sales and customer service teams to understand client needs and provide innovative solutions using AI technology. Additionally, the role involves ensuring smooth technical operations and providing technical support when needed.

Qualifications

• Strong Analytical Skills to interpret data and drive product decisions effectively
• Proficiency in Technical Support, with the ability to manage product functionality and resolve complex technical challenges
• Excellent Communication abilities for clear interaction with internal teams and external stakeholders
• Experience in Customer Service and Sales to understand client requirements and align solutions to their needs
• Proven leadership skills to guide technical teams and align resources with strategic goals
• Knowledge of AI technologies, trends, and their applications in B2B environments
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field is preferred
• Demonstrated results in product development and technology implementation