AGM/ GM - SAP B1 & IT (Techno-Functional Lead)

Cilicant Private Limited is a fast-growing and innovation-led pharma packaging company, working towards a vision of becoming a fully digitized and lean organization. With SAP B1 at the core of our business systems, integrated with Salesforce and a recently implemented Warehouse Management System (WMS), we are now looking to scale up our IT and automation capabilities across all business functions.

We are looking for a Techno-Functional SAP B1 & IT Lead to drive our digital transformation initiatives. The ideal candidate will lead both Business Applications (SAP B1, Salesforce, WMS, custom solutions) and IT Infrastructure & Security, while working closely with cross-functional teams to digitize and automate core business processes. This is a hands-on leadership role with team responsibility.

Key Responsibilities

1. SAP B1 & Business Application Management

• Lead implementation, customization, and optimization of SAP B1 (SQL) modules across departments.
• Design and manage integrations between SAP B1, Salesforce, WMS, Barcoding Systems, and in-house applications.
• Develop and maintain add-ons using SAP B1 SDK, SQL queries, and Crystal Reports.
• Collaborate with business users to identify process gaps and recommend automation and digital solutions.
  

2. Application Development & Automation

• Develop in-house web and desktop applications using .NET technologies to support unique business needs.
• Identify automation opportunities across Production, Finance, Stores, Quality, Purchase, Sales, and Dispatch.
• Lead automation initiatives with external vendors or internal developers, ensuring security and scalability.
  

3. IT Infrastructure & Cybersecurity

• Oversee the company's IT architecture, including server setup, cloud/data storage, networks, and endpoints.
• Define and implement IT policies for access, security, disaster recovery, procurement, and asset management.
• Ensure cybersecurity by implementing tools like firewalls, endpoint security, and user access control.
  

4. User Support & Training

• Lead a support structure for all business users using SAP B1, Salesforce, WMS, and in-house systems.
• Create SOPs and conduct user training sessions.
• Troubleshoot system issues and act as the point of escalation for all IT-related concerns.
  

5. Documentation & Compliance

• Maintain updated documentation of configurations, integrations, custom modules, and IT policies.
• Ensure compliance with industry regulations and internal data protection policies.
• Stay informed of SAP B1 updates, best practices, and industry trends.

Candidate Profile

Technical Skills:

• Proficiency in SAP B1 SDK, SQL (Advanced), .NET (C# / VB.NET) for application development.
• Experience in integrating SAP B1 with third-party systems like Salesforce and WMS.
• Experience with Crystal Reports, stored procedures, and database optimization.
• Good understanding of IT infrastructure, networking, and cybersecurity protocols.
  

Functional Knowledge:

• Strong understanding of manufacturing business processes: Sales, Purchase, Inventory, Production, Quality, Finance, Dispatch.
• Experience in process mapping and automation for lean operations.
• Ability to interpret business needs into technical solutions.
  

Behavioral & Leadership Competencies:

• Self-driven with a problem-solving mindset.
• Ability to manage cross-functional teams and external vendors.
• Strong project management and execution capability.
• Excellent communication skills to collaborate with business and tech stakeholders.